M. P. STATE CONSUMER DISPUTES REDRESSAL COMMISSION, PLOT NO.76, ARERA HILLS, BHOPAL FIRST APPEAL NO.196 OF 2018 (Arising out of order dated 25.07.2018 passed in Case.No.1208/2012 by District Commission, Indore no.1)

1. SMT.PRATIBHA CHOUKSEY, 2. JITENDRA CHOUKSEY BOTH R/O 76, MANGAL NAGAR, BEHIND BHARAT PETROL PUMP, SUKHLIYA, INDORE. … APPELLANTS.

Versus

1. BHANDARI HOSPITAL, THROUGH MANAGER – MANOJ CHOUDHARY, 23/2, PARDESHIPURA, INDORE.

2. DR.SMT.MANJUSHRI BHANDARI, 23/2, PARDESHIPURA, INDORE.

3. ORIENTAL INSURANCE COMPANY LIMITED, THROUGH DIVISIONAL MANAGER, DIVISIONAL OFFICE KANCHAN APARTMENT, 18/1 OLD PALASIA, A.B.ROAD, INDORE. .… RESPONDENTS.

BEFORE :

HON’BLE DR.SRIKANT PANDEY, PRESIDING MEMBER HON’BLE DR. (MRS) MONIKA MALIK, MEMBER COUNSEL FOR PARTIES :

Ms.Kalpana Verma, learned counsel for the appellant.

Ms. Pragya Sharma, learned counsel for respondents no.1 and 2.

None present for respondent no.3.

O R D E R (Passed on .06.2025)

The following order of the Commission was delivered by Dr.(Mrs) Monika Malik, Member :

This is an appeal by the complainants / appellants directed against the order dated 25.07.2018 passed by the District Consumer Disputes Redressal Commission, Indore No.1 (for s