M.P.STATE CONSUMER DISPUTES REDRESSAL COMMISSION PLOT NO. 76, ARERA HILLS, BHOPAL (M.P.)

APPEAL NO. 698/2020

1. General Manager Central Rail Divisional Office Chhatrapati Shivaji Terminal Mumbai (Maharashtra) 2. General Manager Western Central Railway Divisional Office Jabalpur (M.P.)

3. Station Terminal Indian Railway Railway Station Damoh (M.P.) ... Appellants VERSUS.

Vijay Jain, Advocate S/o Late Lalchand Jain Age 64 years R/o Naya Bazar No.2, Damoh District Damoh (M.P.) ... Respondent BEFORE;

HON’BLE JUSTICE SUNITA YADAV, PRESIDENT HON’BLE DR. SRIKANT PANDEY, MEMBER COUNSEL FOR THE PARTIES:

SHIR DEEPESH SHUKLA, LEARNED COUNSEL FOR APPELLANTS.

NONE FOR RESPONDENT.

O R D E R

( 14.08.2025 )

Per say - Justice Sunita Yadav, President.

This appeal by the appellant/opposite parties- Railways, assails the order dated 3.7.2020, passed by the District Consumer Disputes Redressal Commission, Damoh (for short ‘District Commission’), in complaint case No. 65/2019, whereby the District Commission has partly allowed the complaint filed respondent/complainant (hereinafter referred to as ‘complainant’).

2. Briefly put, the facts of the case are that on 4.9.2018, the complainant, along with his wife, was t