STATE CONSUMER DISPUTES REDRESSAL COMMISSION UTTARAKHAND, DEHRADUN Date of Admission : 05.10.2018 Date of Final Hearing : 21.01.2026 Date of Pronouncement : 10.02.2026 SC/5/CC/32/2018 Mrs. Rachi Rajendra C/o Mr. Rajendra Prasad R/o 75/6, Rajpur Road, Ex-CMO, Dehradun 248001 (Through: Sh. Sahil Gulati, Advocate)

…..Complainant VERSUS Royal Sundaram General Insurance Co. Ltd.

(Formerly known as Royal Sundaram Alliance Insurance Company Ltd.)

Corporate Address: Vishranthi Melaram Towers No. 2/319, Rajiv Gandhi Salai (OMR)

Karapakkam, Chennai – 600 097 Registered Office: 21, Patullos Road, Chennai – 600002 Branch Office: First Floor, Building No. 44^th Cross Road, Dehradun, Uttarakhand 248001 (Through: Smt. Anjali Gusain, Advocate)

…..Opposite Party Coram:

Ms. Kumkum Rani, President Mr. C.M. Singh, Member

ORDER

(Per: Mr. C.M. Singh, Member):

This complaint under Section 12 of The Consumer Protection Act, 1986 has been filed on behalf of the complainant seeking satisfaction amount the claim of Rs. 20 Lacs together with interest @ 18% per annum; Rs. 5 Lacs for compensation for causing mental pain, trauma, shock, anguish and sufferings; Rs. 1 Lac as litigation costs and any other relief from the