STATE CONSUMER DISPUTES REDRESSAL COMMISSION UTTARAKHAND, DEHRADUN Date of Admission : 25.06.2014 Date of Final Hearing : 27.01.2026 Date of Pronouncement : 26.02.2026 SC/5/A/104/2014

1. Dr. Achal Goyal S/o Late Sh. Shobha Ram

2. Sh. Sugam Goyal S/o Dr. Achal Goyal Both R/o Mangal Bhawan, 5B Vishnu Garden, Gandhi Ashram wali Gali, P.O. Gurukul Kangri, Kankhal Tehsil & District Haridwar (Through: Sh. Chetan Jain, Advocate)

…..Appellants VERSUS Sh. Narendra Kumar Sharma S/o not known P.C. Colour Lab, Opposite Prem Nagar Ashram Ranipur More, Haridwar (Through: Sh. Saurabh Rana, Advocate)

…..Respondent Coram:

Ms. Kumkum Rani, President Mr. C.M. Singh, Member

ORDER

(Per: Mr. C.M. Singh, Member):

This appeal under Section 15 of the Consumer Protection Act, 1986 has been directed against judgment and order dated 22.05.2014 passed by the learned District Consumer Disputes Redressal Forum, Haridwar (hereinafter to be referred as the District Commission) in consumer complaint No. 241 of 2013 styled as Dr. Achal Goyal & Anr. vs. Sh.

Narendra Kumar Sharma, wherein and whereby the complaint was dismissed.

2. The facts giving rise to the present appeal, in brief, are as such that the complainants engage