IN THE DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION Date of Institution: 21.10.2016 Date of Hearing: 14.11.2025 Date of Decision: 03.12.2025 FIRST APPEAL NO.492/2016 IN THE MATTER OF GENERAL MANAGER, NORTHERN RAILWAY, HEAD QUARTER, BARODA HOUSE, NEW DELHI …APPELLANT (Through Mr. Sanjeev Kumar Verma, Advocate Email: sanjeev_lawyer@yahoo.co.in & Mob.9990162021)

VERSUS MR. VED PRAKASH SHARMA, S/O MR. KAILASH SHARMA, R/O F-120, STREET NO.82, MAHAVIR ENCLAVE PART-III, NEW DELHI-110059 …RESPONDENT (Through AKJ Law Associates, Email: contactus@akjlaw.in & Mob.9911331276, 9999020047)

CORAM:

HON’BLE JUSTICE SANGITA DHINGRA SEHGAL (PRESIDENT)

HON’BLE PINKI, MEMBER (JUDICIAL)

Present: Mr. Sanjeev Kumar Verma, counsel for the appellant None for the respondent PER : HON’BLE PINKI, PRESIDING MEMBER (JUDICIAL)

JUDGMENT

1. The present Appeal (First Appeal) has been filed by the Appellant against Respondent as detailed above, against the order dated 06.08.2016 passed by the District Consumer Disputes Redressal Commission-II, (District South-I) (hereinafter referred to as District Commission) in Complaint (CC) No. 502/2008, inter-alia praying for setting aside the order passed by the District Commis