STATE CONSUMER DISPUTES REDRESSAL COMMISSION, PUNJAB, CHANDIGARH.

Date of institution : 12.12.2022 Date of Decision : 04.12.2025

1. Gian Chand Rang Wala Memorial Hospital, Ara Road, Moga through its Authorized Signatory Dr. Kanu Goyal son of Dr. Sohan Lal Goyal, resident of Ara Road, Moga, Tehsil and District Moga.

2. Dr. Kanu Goyal son of Dr. Sohan Lal Goyal, resident of Ara Road Moga, Tehsil and District Moga.

3. Dr. Asha Goyal wife of Dr. Sohan Lal Goyal, resident of Ara Road Moga, Tehsil and District Moga.

4. Minakshi Goyal wife of Dr.Kanu Goyal son of Dr. Sohan Lal Goyal, resident of Ara Road Moga, Tehsil and District Moga ….Appellants/Opposite Parties No.1 to 4 Versus

1. Paramjit Kaur aged about 24 years W/o Jagsir Singh through Special Attorney Jagsir Singh (Husband) aged about 30 years son of Mohan Singh resident of VPO Khukharan Tehsil and District Moga, Aadhaar Card No.719940337132.

.…Respondent No.1/Complainant

2. Oriental Insurance Company Ltd., DO3, New Delhi 4E/14, Azad Bhawan, Jhandelwalan Ext. Delhi through its Authorized/Chairperson (as Insurance Company of OP No.1, 2 & 3 for Policy No.272200/48/2020/3721 & 272200/48/2019/14765 & 272200/48/2019/14655 (impleaded as per order dated

18.06.2021).

3. ICICI Lombard Branch Ludhiana, TFI-5, 3^rd Floor, 88, Kunal Tower, The Mall Road, Ludhiana through its Authorized/Chairperson (as Insurance Company of OP No. 4 for Policy No.4021/181562512/00/000 (Impleaded as per order dated

18.06.2021).

…Respondents No.2&3/OP Nos.5&6 First Appeal under Section 41 of the Consumer Protection Act, 2019 against the order dated 03.10.2022 passed by the District Consumer Disputes Redressal Commission, Moga in C.C. No. 35 of 2020.

Quorum:-

Hon’ble Mrs. Justice Daya Chaudhary, President Ms. Simarjot Kaur, Member Mr. Vishav Kant Garg, Member

1) Whether Reporters of the Newspapers may be allowed to see the Judgment? Yes/No

2) To be referred to the Reporters or not? Yes/No 3) Whether judgment should be reported in the Digest? Yes/No Present:-

For the appellants : Sh. Munish Kapila, Advocate For respondent No.1 : Sh. A.S. Saini, Advocate For respondent No.2 : Sh. D.P. Gupta, Advocate For respondent No.3 : Sh. Tushar Arora, Advocate SIMARJOT KAUR, MEMBER :

The Appellants/Opposite Parties No.1 to 4 i.e. Gian Chand Rang Wala Memorial Hospital & Ors., have filed the present Appeal through its Authorized Signatory to challenge the impugned order dated 03.10.2022 passed by the District Consumer Disputes Redressal Commission, Moga (in short, “the District Commission”), whereby the Complaint filed by the Respondent No.1/Complainant-Paramjit Kaur had been Partly Allowed.

2. It would be apposite to mention here that hereinafter the parties will be referred, as were arrayed before the District Commission.

3. Briefly, the facts of the case as made out by the Respondent No.1/Complainant in the Complaint filed before the District Commission are that Paramjeet Kaur-Complainant during her pregnancy had taken treatment from OPs No.3&4. On the asking of OP No.3 the Complainant got conducted the blood test from Focus Clinical Laboratory, Moga on 18.10.2013. She had also undergone Endocrinology from local branch of SRL Diagnostic Laboratory, Moga on 19.10.2019. Both the test reports of the Complainant were normal. Furthermore, OP No.2 had got conducted another test of the Complainant Antenatal Ultrasound on 02.11.2019. The report of the ultrasound was also normal. During the treatment of 6/7 months of her pregnancy, the Complainant had approached OP-Hospital for ultrasound but they asked her to get it done in the 9^th month of pregnancy. The Complainant wanted to know the health of the baby and she had requested the OPs to get her ultrasound done. It was got conducted by OP No.2 on 03.01.2020 and the health of the baby was reported as good. Again her blood test was got conducted from Focus Clinical Report on 03.03.2020, which was also normal. OPs No.3&4 had refused to attend the Complainant because of lockdown and had also denied to pr