STATE CONSUMER DISPUTES REDRESSAL COMMISSION PUNJAB, DAKSHIN MARG, SECTOR 37-A, CHANDIGARH Date of Institution : 15.07.2025 Reserved on : 28.11.2025 Date of Decision : 09.12.2025

1. Punjab Urban Planning and Development Authority, PUDA Bhawan, Sector 62, SAS Nagar, Punjab, through its Estate Officer.

2. Estate Officer of PUDA (Punjab Urban Planning and Development Authority), PUDA Bhawan, Sector 62, SAS Nagar, Mohali.

……..Appellants/Opposite Parties No.1 & 2 Versus

1. Neena Choudhary W/o Sh. Rajinder Kumar Choudhary, R/o House No.2614, Sector 40C, Chandigarh-160036.

…..Respondent No.1/Complainant

2. Chief Administrator of PUDA (Punjab Urban Planning and Development Authority), PUDA Bhawan, Sector 62, SAS Nagar, Mohali.

3. Chief Administrator of GMADA (Greater Mohali Area Development Authority), Mohali Bypass Road, Sector 62, SAS Nagar, Mohali.

4. Punjab National Bank, SCO 37, Sector 37-D, Chandigarh, through its Branch Head.

…..Respondents No.2-4/Opposite Parties No.3-5 First Appeal under Section 41 of Consumer Protection Act, 2019 for setting aside the order dated 21.11.2024 passed by the District Consumer Disputes Redressal Commission, SAS Nagar, Mohali in Consumer Complaint No.155 of

2022.

Quorum:-

Hon’ble Mrs. Justice Daya Chaudhary, President Ms. Simarjot Kaur, Member Mr. Vishav Kant Garg, Member Present:-

For the Appellants : Sh. Chahat Goyal, Advocate For Respondent No.1 : Sh. Umang Bansal, Advocate For Respondents No.2&3: Service dispensed with vide Order dated 17.09.2025 For Respondent No.4 : None

1) Whether Reporters of the Newspapers may be allowed to see the Judgment? Yes/No

2) To be referred to the Reporters or not? Yes/No

3) Whether judgment should be reported in the Digest? Yes/No JUSTICE DAYA CHAUDHARY, PRESIDENT:-

The Appellants/Opposite Parties No.1 & 2, i.e. Punjab Urban Planning & Development Authority, SAS Nagar Mohali and another have filed the present Appeal under Section 41 of the Consumer Protection Act, 2019 (in short the ‘Act’) being aggrieved by the order dated 21.11.2024 passed by the District Consumer Disputes Redressal Commission, SAS Nagar (Mohali) (in short the “District Commission”) in Consumer Complaint No.155 of 2022, whereby the Complaint filed by the Complainant had been partly allowed.

2. There was delay of 60 days in filing of the Appeal. I.A. No.882 of 2025 was filed for condonation of delay in filing the Appeal which was supported by an affidavit. The delay of 60 days in filing the Appeal was condoned vide order dated 30.07.2025 subject to cost of Rs.3000/- to be deposited in Consumer Legal Aid Account of this Commission and the same was deposited on 14.08.2025. M.A. was disposed off accordingly.

3. Briefly, the facts of the case of the Complainant which are necessary for disposal of the present Appeal are that the Complainant being aggrieved by the action of the OPs is not delivering the possession of the plot in time had filed the Complaint before the District Commission with the following prayer :- “(i) Allow claim from Opposite Party no.1 @18% interest per annum on the total cost of the plot i.e. Rs.5389860/- (Fifty Three Lacs Eighty Nine Thousand Eight Hundred Sixty only) with effect from March 2018 le the date of final payment of the plot amount made to opposite party no.1 by the complainant, for delaying in demarcation and approval of map (Plot no. 280 at Sector 118-119, Gateway City. Sector 118-

119, Gateway City, Mohali); and (ii) Allow Claim from Opposite Party no. 1 of penal Interest charged (i.e 2% w.e.f 20.03.2021 onwards) by the opposite party no. 5 on account lapse of construction period (i.e 3 years from the sanctioned date of loan) and other charges if any claimed by opposite party no 5; and (iii) Pay to the complainant a sum of Rs 37,99,809 [thirty seven lacs ninty nine thousand eight hundred nine] @ 18% interest per annum on the total cost of the plot i.e. Rs 5389860/-(Fifty Three Lacs Eighty Nine Thousand Eight Hundred Sixty only) with effect from March 2018 i.e the date of final paym