##PAGE1##

1

ADDITIONAL BENCH

BEFORE THE TELANGANA STATE CONSUMER DISPUTES

REDRESSAL COMMISSION: HYDERABAD

C.C.No.93 OF 2019

Between:

Sri Toorupu Srinivas Reddy, S/o. Madi Reddy,

Aged about: Years, Occ: Agriculturist,

R/o. Aziznagar Village, Moinabad Mandal,

Ranga Reddy District.

… Complainant

And

1. M/s. Deccan Grameena Bank,

(Presently known as Telangana Grameena Bank),

Rep. by Branch Manager, having Branch At

Aziznagar Village, Moinabad Mandal,

Ranga Reddy District.

2. Telangana Grameena Bank,

Rep. by Managing Director,

Having Head Office at 2-1-520,

2^nd Floor, Vijasri Sai Celestia,

St.No.9, Shankermuth Road,

Hyderabad – 500044, Telangana State.

…Opposite parties

Counsel for the Complainant : M/s. Gopi Rajesh & Associates

Counsel for the Opposite Parties : Sri C.S. Chakravarthy

QUORUM: HON’BLE SRI K.RANGA RAO - PRESIDING OFFICER-

MEMBER - (JUDICIAL).

&

HON’BLE SMT.R.S.RAJESHREE, MEMBER (NON JUDICIAL).

MONDAY, THE TWENTY SECOND DAY OF DECEMBER,

TWO THOUSAND TWENTY FIVE

ORAL ORDER

1. This is a complaint filed by the Complainant U/s.17(1)

of Consumer Protection Act,1986 on 13.05.2019 against the

Opposite Parties to direct them as follows:-

(i) To pay Rs.31,00,000/- along with interest @18% p.a., from the

date of maturity till the date of realization. (ii) To pay compensation

of Rs.10,00,000/- towards the mental agony and loss caused to the

Complainant. (iii) To award cost of Rs.10,000/- and pass such

2

further or other order as this Hon’ble Forum deems fit and proper

in the circumstances of the case.

2. Brief facts of the case: The case of the complainant

is that he is a small agriculturist and the Opposite Party No.1 bank

initially named Deccan Grameena Bank was amalgamated into

Telangana Grameena Bank after formation of Telangana State,

having its branch at Aziz Nagar, Rangareddy district; that he has

opened a Savings Bank Account in Opposite Party.No.1 bank in

the year 2013 and has been maintaining sufficient balance in the

account. Opposite Party No.1 had advertised and invited the

general public to deposit their amounts with them under short

term and long-term deposits. Being attracted by such

advertisement he sold his agricultural land and deposited a sum of

Rs.31,00,000/- with the Opposite Party No.1 bank on 18.09.2015

for a period of 12 months vide receipt No.103362 and the maturity

date was 03.09.2016 and the complainant was entitled for an

interest of 8.75% per annum. That upon maturity of the said

deposit, he has approached the bank and demanded to pay the

fixed deposit amount. But, the manager had asked him to come

after a week, that despite several visits to the Opposite Party No.1

branch, the opposite parties have been postponing the same on

one or the other pretext. As such on 30.01.2018 he had addressed

a letter to the bank requesting to refund the deposit amount. The

Opposite Party No.1 though received the letter, but did not choose

to reply nor paid the amount. In the month of January, 2018, he

was shocked to receive information from the villagers that, some of

the bank employees committed fraud and looted the public money

to the tune of Rs.9,65,00,000/- (Rupees Nine Crores and Sixty Five

Lakhs only) and the branch people were arrested and the

3

government had ordered investigation with CBI. The CBI has

conducted inquiry with all the depositors and Savings Bank

account holders and had taken the original fixed deposit receipts,

as such he had also handed over the same to the CBI authorities,

who had passed on a receipt to that effect. That later he

approached Opposite Party No.2, bank, being the head office and

submitted a copy of the fixed deposits The Opposite Party No.2 had

taken the copy of the fixed deposits and had given a undertaking

letter dated 17.07.2018 through its General manager stating as

follows:

“We approached CBI, Hyderabad and Corporate Centre, Mumbai for

payment of disputed amount to the affected depositors for approval

which is under examination. So we appeal to all the affected

depositors that we will start payment of amounts from 31.07.2018.”

That he