STATE CONSUMER DISPUTES REDRESSAL COMMISSION UTTAR PRADESH FIRST APPEAL NO. SC/9/A/1431/2023 DRM Northern Railway PRESENT ADDRESS - 11, Northern Railway Building, Mahatma Gandhi, Near LIC Building, Hazratganj, Lucknow Through its Chief Commercial Manager,UTTAR PRADESH.

.......Appellant(s)

Versus Usha Pandey & Others PRESENT ADDRESS - R/O H.No. 2/120, Vikas Khand, Gomti Nagar, Lucknow,UTTAR PRADESH.

.......Respondent(s)

BEFORE:

HON'BLE MR. JUSTICE AJAI KUMAR SRIVASTAVA , PRESIDENT HON'BLE MRS. SUDHA UPADHYAY , MEMBER FOR THE APPELLANT:

DRM Northern Railway FOR THE RESPONDENT:

Usha Pandey & Others DATED: 22/12/2025

ORDER

Reserved State Consumer Disputes Redressal Commission, U.P., Lucknow.

Appeal No.1431 of 2023 DRM, II, Northern Railway Building, Mahtma Gandhi, New LIC Building, Hazratganj, Lucknow through its Chief Commercial Manager. ...Appellant.

Versus

1- Usha Pandey w/o Sri Harishankar Pandy, R/o House no.2/120,Vikas Khand, Gomti Nagar, Lucknow.

2- DRM, Northern Railway Colony, Paharganj, New Delhi.

3- DRM, North Central Railway, Subedarganj, Alahabad (Prayagraj) …..Respondents.

Before, Hon’ble Mr. Justice Ajai Kumar Srivastava, President.

Hon’ble Smt. Sudha Upadhyay, Member.

Sri Vaibhav Raj,