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STATE CONSUMER DISPUTES REDRESSAL COMMISSION

CHANDIGARH

FIRST APPEAL NO. SC/4/FA/140/2025

(Against the Order dated 3rd February 2025 in Complaint DC/44/CC/317/2024 of the District

Consumer Disputes Redressal Commission Chandigarh district commission)

PARAS HOSPITALS

PRESENT ADDRESS - NEAR NADA SAHIB GURUDWARA, PANCHKULA, HARYANA,

THROUGH ITS AUTHORISED SIGNATORY.NEAR NADA SAHIB GURUDWARA, PANCHKULA,

HARYANA, THROUGH ITS AUTHORISED SIGNA , PANCHKULA,HARYANA.

SANJEEV SHARMA S/O LATE K.L. SHARMA Late K.L. Sharma

PRESENT ADDRESS - SHOP/OFFICE AT SCF-25, SECTOR 18-D,

CHANDIGARH.SHOP/OFFICE AT SCF-25, SECTOR 18-D, CHANDIGARH. ,

CHANDIGARH,CHANDIGARH.

.......Appellant(s)

Versus

RONY SHARMA RONAK

PRESENT ADDRESS - S/O SH. SANJEEV SHARMA SHOP/OFFICE AT SCF-25, SECTOR 18-D,

CHANDIGARH.S/O SH. SANJEEV SHARMA SHOP/OFFICE AT SCF-25, SECTOR 18-D,

CHANDIGARH. , CHANDIGARH,CHANDIGARH.

THE NEW INDIA ASSURANCE COMPANY LIMITED

PRESENT ADDRESS - SCO-36-37, GROUND FLOOR, SECTOR 17-A, CHANDIGARH -160017,

THROUGH ITS AUTHORISED SIGNATORY.SCO-36-37, GROUND FLOOR, SECTOR 17-A,

CHANDIGARH -160017, THROUGH ITS AUTHO , CHANDIGARH,CHANDIGARH.

VIDAL MEDCORP TPA

PRESENT ADDRESS - PLOT NO- 98, INDUSTRIAL AREA, PHASE 2, RAM DARBAR,

CHANDIGARH, THROUGH ITS AUTHORISED SIGNATORY.PLOT NO- 98, INDUSTRIAL AREA,

PHASE 2, RAM DARBAR, CHANDIGARH, THROUGH ITS , CHANDIGARH,CHANDIGARH.

.......Respondent(s)

BEFORE:

HON'BLE MRS. PADMA PANDEY , PRESIDING MEMBER

HON'BLE MR. RAJESH KUMAR ARYA , MEMBER

FOR THE APPELLANT:

ANIRUDH KUSH (Advocate)

DATED: 31/12/2025

ORDER

STATE CONSUMER DISPUTES REDRESSAL COMMISSION,

U.T., CHANDIGARH

(Additional Bench)

First Appeal No. : 140 of 2025

Date of Institution : 26.03.2025

Date of Decision : 31.12.2025

Paras Hospitals, Near Nada Sahib Gurudwara, Panchkula, Haryana, through its

Authorized Signatory Rahul Kumar.

…Appellant

V e r s u s

1. Rony Sharma S/o Sh. Sanjeev Sharma

2. Sanjeev Sharma S/o Late K. L. Sharma

Both having Shop at SCF No.25, Sector-18 D, Chandigarh

3. The New India Assurance Company Limited, SCO 36-37, Ground Floor, Sector-17-A,

Chandigarh–160017 through its Authorized Signatory.

4. Vidal Medcorp TPA, Plot No.98, Industrial Area, Phase-2, Ram Darbar,

Chandigarh, through its Authorized Signatory.

…..Respondents

Appeal under Section 41 of the Consumer Protection Act, 2019 against order

dated 03.02.2025 passed by District Consumer Disputes Redressal Commission-

I, U.T. Chandigarh in Consumer Complaint No.317/2024.

BEFORE: MRS. PADMA PANDEY, PRESIDING MEMBER

MR.RAJESH K.ARYA,MEMBER

For the appellant : Sh. Anirudh Kush, Advocate

For respondents No.1&2 : Sh.Naren Pratap Singh, Advocate

For respondent No.3 : Sh.Krishan Kant, Advocate

Respondent No.4 Ex-parte vide order dated 22.08.2025

PER PADMA PANDEY, PRESIDING MEMBER

This appeal is directed against the order dated 03.02.2025, rendered by the

District Consumer Disputes Redressal Commission-I, U.T. Chandigarh (hereinafter to be

referred as “the Ld. District Commission”), vide which, it partly allowed the complaint bearing

No.CC/317/2024 in the following terms ;

“In the light of the aforesaid discussion, the present consumer complaint

succeeds, the same is hereby partly allowed in the following terms:-

OPs No.1 and 2 are directed to pay Rs.2,64,335.83/- to the complainants

(i)

alongwith interest @ 9% per annum (simple) from 15.12.2023 i.e. final bill

(Annexure C-11) onwards as well as Rs.20,000/- as compensation for

causing mental agony and harassment to the complainants;

OP No.3 is directed to pay the excess amount of Rs.31,241/- (i.e.

(ii)

Rs.2,95,577/- minus Rs. 2,64,335.83/-) to the complainants alongwith

interest @ 9% per annum (simple) from 15.12.2023 i.e. final bill (Annexure

C-11) onwards as well as Rs.10,000/- as compensation for causing

mental agony and harassment to the complainants;

OPs are directed to pay 10,000/- to the complainants as costs of litigation

(iii)

in equal share.

This order be complied with by the OPs within a period of 45 days from

the date of receipt of certified copy thereof, failing which the amount