M. P. STATE CONSUMER DISPUTES REDRESSAL COMMISSION, PLOT NO.76, ARERA HILLS, BHOPAL FIRST APPEAL NO.112 OF 2022 (Arising out of order dated 24.08.2021 passed in Case.No.429/2017 by District Commission, Bhopal No.1)

KU.NEHA BEE, R/O KAYASTH MOHALLA, KATRA, MEERANPUR, KATRA, DISTT. SHAJAPUR. … APPELLANT.

Versus

1. PEOPLES MEDICAL COLLEGE, THROUGH DEAN, BYPASS ROAD, BHANPUR, BHOPAL.

2. DIRECTORATE OF MEDICAL EDUCATION, 8^TH FLOOR SATPURA BHAWAN, BHOPAL

3. ASSISSTANT INSPECTOR GENERAL OF POLICE, HTF, BHOPAL. .… RESPONDENTS.

FIRST APPEAL NO.113 OF 2022 (Arising out of order dated 24.08.2021 passed in Case.No.429/2017 by District Commission, Bhopal No.1)

KU.PALAK KUKREJA, R/O H.NO.1, PANCHSHEEL NAGAR, RAIPUR. … APPELLANT.

Versus

1. PEOPLES MEDICAL COLLEGE, THROUGH DEAN, BYPASS ROAD, BHANPUR, BHOPAL.

2. DIRECTORATE OF MEDICAL EDUCATION, 8^TH FLOOR SATPURA BHAWAN, BHOPAL

3. ASSISSTANT INSPECTOR GENERAL OF POLICE, HTF, BHOPAL. .… RESPONDENTS.

FIRST APPEAL NO.114 OF 2022 (Arising out of order dated 24.08.2021 passed in Case.No.431/2017 by District Commission, Bhopal No.1)

. KU.SURBHI DALAL, R/O 129, G.S. SECTOR 6, U.I.T. COLONY, BHIWADI, ALWAR, RAJASTHAN. … APPELLANT.

Versus

1. PEOPLES MEDICAL COLLEGE, THROUGH DEAN, BYPASS ROAD, BHANPUR, BHOPAL.

2. DIRECTORATE OF MEDICAL EDUCATION, 8^TH FLOOR SATPURA BHAWAN, BHOPAL

3. ASSISSTANT INSPECTOR GENERAL OF POLICE, HTF, BHOPAL. .… RESPONDENTS.

FIRST APPEAL NO.115 OF 2022 (Arising out of order dated 24.08.2021 passed in Case.No.432/2017 by District Commission, Bhopal No.1)

. KU.POOJA YADAV, R/O A-59, U.I.D. COLONY, BHIWADI, DISTT. ALWAR, RAJASTHAN. . … APPELLANT.

Versus

1. PEOPLES MEDICAL COLLEGE, THROUGH DEAN, BYPASS ROAD, BHANPUR, BHOPAL.

2. DIRECTORATE OF MEDICAL EDUCATION, 8^TH FLOOR SATPURA BHAWAN, BHOPAL

3. ASSISSTANT INSPECTOR GENERAL OF POLICE, HTF, BHOPAL. .… RESPONDENTS.

BEFORE :

HON’BLE JUSTICE SMT.SUNITA YADAV, PRESIDENT HON’BLE DR. (MRS) MONIKA MALIK, MEMBER COUNSEL FOR PARTIES :

Ms.Siddheshwari Dale, learned counsel for the appellant.

Ms.Sangeeta Moharir, learned counsel for respondent no.1.

None present for respondents no.2 and 3.

O R D E R (Passed on .01.2026)

The following order of the Commission was delivered by Dr.(Mrs) Monika Malik, Member :

This order will govern disposal of above mentioned appeals nos.112/2022, 113/2022, 114/2022 and 115/2022 as similar facts are involved in the matter. However, for the sake of convenience facts are taken from appeal no.112/2022 unless otherwise stated.

2. This appeal by the complainant / appellant is directed against the order dated 24.08.2021 passed by the District Consumer Disputes Redressal Commission, Bhopal no.1 (for short ‘District Commission’) in complaint case no. 429/2017, whereby the District Commission has dismissed the complaint filed by her.

3. Facts of the case in brief are that the complainant got enrolled in the MBBS 1^st year course of the opposite party no.1 – Institute in the year 2015 and had therefore, paid Rs.5,36,500/-. She alleged that STF instituted case against the complainant on false grounds, as per which the opposite party no.1 – Institute cancelled the admission of the complainant /appellant. When she requested regarding return of original documents and fees which were deposited in the year 2013 only original documents was returned in 2015 but no fees was refunded. She alleged that fees of certain students was refunded in similar circumstances. She prayed that she also be refunded the fees which has been deposited by her. Therefore, she alleged deficiency in service against the opposite party and filed complaint before the District Commission, seeking relief.

4. Opposite party no.1 – Institute resisted the complaint on the ground that as per the letter no.3928 dated 06.12.2013 issued by the DME and letter no.7255 dated 06.12.2013, since the result of pre-medical test for the year 2013 was cancelled, therefore admission of the complainant also got cancelled. There is no liability of opposite party no.1 – Institute in such matters. Since there was ho