STATE CONSUMER DISPUTES REDRESSAL COMMISSION HARYANA FIRST APPEAL NO. SC/6/A/612/2019 UHBVNL .......Appellant(s)

PRESENT ADDRESS - SUB DIVISION KHIZRABAD, DISTT. YNR. ,HARY Versus MEFRUFA KHATUN .......Respondent(s)

PRESENT ADDRESS - BAMBAYPUR, SUB TEHSIL KHIZRABAD, DISTT.

BEFORE:

MR. S . P . SOOD , JUDICIAL MEMBER MR. SURESH CHANDER KAUSHIK , MEMBER FOR THE APPELLANT: MS. ALKA JOSHI, COUNSEL FOR THE APPELLANTS.

FOR THE RESPONDENT: NONE FOR THE RESPONDENT.

DATED: 22/01/2026

ORDER

STATE CONSUMER DISPUTES REDRESSAL COMMISSION HARYANA, PANCHKULA Date of Institution: 05.07.2019 Date of final hearing: 22.01.2026 Date of order: 22.01.2026 First Appeal No.612 of 2019 IN THE MATTER OF:-

1. SDO (Operational), UHBVNL, Sub Division, Khizrabad, District Yamuna Nagar.

2. XEN (Operational), UHBVNL, Sub Urban Division, Jagadhri, District Yamuna Nagar.

...Appellants Versus Mefrufa Khatun W/o Samjid Ali, R/o Bambaypur, Sub-Tehsil Khizrabad, District Yamuna Nagar.

…..Respondent CORAM: SH. S.P. SOOD, JUDICIAL MEMBER SH. S.C. KAUSHIK, MEMBER Present:- Ms. Alka Joshi, counsel for the appellants.

None for the respondent.

ORDER

PER: S.P. SOOD, JUDICIAL MEMBER:-

Delay of 68 days in filing of present appeal stands condoned for the reasons mentioned in application seeking condonation of delay.

2. In present appeal No.612 of 2019; legality of order dated 19.03.2019 passed by learned District Consumer Disputes Redressal Commission, Yamuna Nagar at Jagadhri (In short “District Consumer Commission”) in complaint case No.362 of

2018 has been assailed; vide which complainant’s complaint has been allowed.

3. The brief facts of the case are that complainant applied for domestic electricity connection vide application No.Y36-618, dated 22.06.2018 in her name by completing all the formalities. Area incharge of OPs visited the site and submitted his report that defaulting amount is outstanding against her father-in- law. On the basis of said report, OPs refused to release electricity connection in favour of complainant. The premise of the complainant is far away from the premises of her father-in-law. Complainant requested many times to OPs to release the electricity connection, but OPs refused the same.

4. Upon notice, OP raised its contest and admitted that complainant applied for domestic electricity connection. After verification of record, it came to the notice that earlier an electricity connection was installed in the said premises in the name of father-in-law of complainant against which Rs.63,509/- is outstanding. As per clause 21-A (B) of Sale Circular No.U-03/2013 re-connection or new connection is not permissible in the same premises qua which previous arrears are outstanding. The electricity connection of the complainant shall not be released till the default amount is not cleared. There is no deficiency in service on the part of OP.

5. Complainant led her evidence. On analyzing the same; learned District Consumer Commission, Yamuna Nagar at Jagadhri has allowed the complaint vide impugned order dated 19.03.2019, which is as under:-

“Hence, due to reason stated here-in-before, the complaint is partly accepted and respondents are directed to release the domestic electricity connection in favour of the complainant on the basis of her application dated 22.6.2018 within a period of two months from today subject to payment of legal dues, if any, by the complainant qua which respondent will raise written demand within the period of 20 days from the date of this order and thereafter on receipt of said notice, the complainant will deposit the same within the period of 10 days. Apart from it, the respondents are held liable to make payment of compensation in the sum of Rs.3000/- only to the complainant and Rs.1000/- litigation charges. Same may be adjusted towards legal dues, if any, payable by complainant prior to release of domestic electricity connection, otherwise same shall be paid to the complainant.”

6. Feeling aggrieved; OPs/Electricity Nigam has filed this appeal.

7. Le