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STATE CONSUMER DISPUTES REDRESSAL COMMISSION

CHANDIGARH

FIRST APPEAL NO. SC/4/FA/268/2025

(Against the Order dated 22nd July 2025 in Complaint No. DC/44/CC/677/2022 of the District

Consumer Disputes Redressal Commission Chandigarh district commission)

WITH

SC/4/IA/205/2025 (STAY)

OM PRAKASH .......Appellant(s)

PRESENT ADDRESS - HOUSE NO. 1004, PHASE II, RAMDARBAR, U.T

Versus

DR RAMESHWARI SHARMA .......Respondent(s)

PRESENT ADDRESS - HOUSE NO. 148, SECTOR 55, CHANDIGARHCH

BEFORE:

HON'BLE MRS. PADMA PANDEY , PRESIDING MEMBER

HON'BLE MR. RAJESH KUMAR ARYA , MEMBER

FOR THE APPELLANT: ---

DATED: 30/01/2026

ORDER

STATE CONSUMER DISPUTES REDRESSAL COMMISSION,

U.T., CHANDIGARH

(Additional Bench)

Appeal No. : 268 of 2025

Date of Institution : 15.09.2025

Date of Decision : 30.01.2026

Om Prakash, Sole Proprietor M/s Krishna Decorators, R/o H.No.1004, Phase II, Ramdarbar,

U.T., Chandigarh-160002.

... Appellant.

Versus

Dr. Rameshwari Sharma, D/o Sh. K.N.Sharma, R/o H.No.148, Sector 55, Chandigarh-

160055 ..... Respondent

Appeal under Section 41 the Consumer Protection Act,2019 against order

dated 22.07.2025 passed by District Consumer Disputes Redressal Commission-

I, U.T. Chandigarh in Consumer Complaint No.677/2022.

For the appellant : Sh.Rikash Goel, Advocate alongwith

Sh.Om Parkash, appellant in person.

For the respondent : Sh.Kartik Parmod Goyal, Advocate

_______________________________________________________

Appeal No. : 285 of 2025

Date of Institution : 10.10.2025

Date of Decision : 30.01.2026

Dr. Rameshwari Sharma, D/o Sh. K.N.Sharma, Aged about 49 years,R/o H.No.148, Sector

55, Chandigarh

... Appellant

Versus

Om Prakash, Sole Proprietor M/s Krishna Decorators, R/o H.No.1004, Phase II, Ramdarbar,

U.T., Chandigarh

.....

Respondent

Appeal under Section 41 the Consumer Protection Act,2019 against order

dated 22.07.2025 passed by District Consumer Disputes Redressal Commission-

I, U.T. Chandigarh in Consumer Complaint No.677/2022.

For the appellant : Sh.Kartik Parmod Goyal, Advocate

For the respondent Sh.Rikash Goel, Advocate alongwith

Sh.Om Parkash, Respondent in person.

BEFORE: MRS. PADMA PANDEY, PRESIDING MEMBER

MR.RAJESH K.ARYA,MEMBER

PER PADMA PANDEY,PRESIDING MEMBER

This order will dispose of aforementioned two appeals bearing No. A/268 of

2025 titled as Om Prakash Versus Dr.Rameshwari Sharma and appeal No.A/285 of 2025

titled as Dr.Rameshwari Sharma Versus Om Prakash both arising out of one and the

common order dated 22.07.2025 passed by the District Consumer Disputes Redressal

Forum-I, U.T. Chandigarh whereby complaint of the complainant-Dr.Rameshwari Sharma

bearing No.677 of 2022 was partly allowed and the Opposite Party was directed as

under:-

(i) To refund Rs.1,00,000/- to the Complainant being the excess amount

pai with interest @9% p.a. from the date of filing the complaint

onwards.

(ii) To pay Rs.20,000/- to the complainant towards compensation for

mental agony, inconvenience, deficiency in service, unfair trade

practice and for loss of use of property;

(iii) To pay Rs.10,000/- as litigation expenses;

This order be complied with by the Opposite Party within 45 days

from the date of receipt of its certified copy, failing which, the amount(s)

mentioned at Sr.No.(i) & (ii) above shall carry penal interest @ 12% per

annum (simple) from the date of expiry of said period of 45 days, instead

of 9% [mentioned at Sr.No.(i) above], till realization apart from payment

of litigation costs..

2. The facts are being culled out from appeal No.268 of 2025 titled as Om Prakash

Versus Dr.Rameshwari Sharma;

Before the Ld. Lower Commission, it was the case of the Complainant

(Appellant herein) that she came in contact with the Respondent/Opposite Party while

he was working on house renovation in her neighborhood. The Opposite Party

discussed with the complainant that the total consideration amount shall be

Rs.9,50,000/- for renovation of her complete house including furniture, raw material,

tiles, labour charges etc. and the same was written by the said Om Prakash in his own

handwriting and