M.P.STATE CONSUMER DISPUTES REDRESSAL COMMISSION PLOT NO. 76, ARERA HILLS, BHOPAL (M.P.)

APPEAL NO. 437/2019 Smt. Sunita W/o Rakesh Choudhary R/o 38, D.B.S., Scheme No.78 Indore (M.P.). ... Appellant VERSUS.

H.D.F.C. Ergo General Insurance Company Ltd.

Address – 3^rd floor, D.M. Tower Janjeerwal Chourahas New Palasia Indore (M.P.) ... Respondent BEFORE;

HON’BLE JUSTICE SUNITA YADAV, PRESIDENT HON’BLE DR. MONIKA MALIK, MEMBER COUNSEL FOR THE PARTIES:

SHRI PRACHETA MISHRA, LEARNED COUNSEL FOR APPELLANT. SHRI SUSHIL GOSWAMI, LEARNED COUNSEL FOR RESPONDENT.

O R D E R

( 11.03.2026 )

The following order of the Bench was delivered by Dr.

Monika Malik, Member.

This appeal by the complainant/appellant (hereinafter referred to as ‘complainant’) is directed against the order dated 6.2.2019, passed by the District Consumer Disputes Redressal Commission No.2, Indore (for short ‘District Commission’), in complaint case No. 1010/2013, whereby the District Commission has dismissed the complaint filed by her.

2. Briefly put facts of the case are that the complainant’s truck bearing registration No. MP-09 HF 6544 was insured with the opposite party/respondent HDFC Ergo General Insurance Company Ltd. (hereinaf