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2026 Supreme(Online)(SCDRC) 1684

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, PUNJAB, CHANDIGARH
Daya Chaudhary, President, Simarjot Kaur, Member, Vishav Kant Garg, Member
ICICI LOMBARD GEN. INS. CO. LTD. – Appellant
Versus
GURMAIL SINGH – Respondent
First Appeal No. 119 of 2025



Advocates:
For the Appellants/Petitioners: Rajneesh Malhotra
For the Respondents: Chahit Bansal

The 14-day grace period for transferring a motor insurance policy under GR-17 of the India Motor Tariff and Section 157(2) of the Motor Vehicles Act commences from the date the transferee receives the Registration Certificate (RC), not the date of sale.

Headnote:The case involves an appeal under Section 41 of the Consumer Protection Act, 2019, regarding the repudiation of an insurance claim for a second-hand vehicle. The dispute centers on whether the transferee of a vehicle complied with GR 17 of the India Motor Tariff and Section 157(2) of the Motor Vehicles Act by applying for the transfer of the insurance policy within the stipulated 14-day grace period. The court found that the transferee received the Registration Certificate (RC) on 10.01.2023 and took steps to transfer the policy by 18.01.2023, well within the 14-day window from the date of receipt of the RC. The primary issue was whether the insurance company rightly applied the condition of GR-17 to deny the claim on the grounds that the policy was transferred after the date of the accident. The court reasoned that the 14-day period for transfer begins from the date of receiving the RC via recorded delivery. Since the transferee acted within this timeframe, there was no violation of the policy terms or statutory requirements, and the insurance company could not deny the benefit of the policy. Therefore, the Appeal of the Appellants is dismissed being meritless Being the majority view given by the Ld. Members of the District Commission, Mansa in the impugned order dated 28.11.2024, is upheld

Table of Content
1. background of the insurance claim and the lower court's decision to partly allow the complaint. (Para 1)

1) Whether Reporters of the Newspapers may be allowed to see the Judgment?

Yes/No

2) To be referred to the Reporters or not?

Yes/No

3) Whether judgment should be reported in the Digest?

Yes/No

Present:-

For the appellants : Sh. Rajneesh Malhotra, Advocate

For respondent No.1 : Sh. Chahit Bansal, Advocate

VISHAV KANT GARG, MEMBER :

Appellants/ ICICI Lombard General Insurance Company Limited & Anr., have filed the present Appeal through its Authorized Signatory to challenge the majority view of the Ld. Members of the District Consumer Disputes Redressal Commission, Mansa passed in Complaint No. 51 of 2023 vide impugned order dated 28.11.2024 (in short, “the District Commission”), whereby the Complaint filed by the Respondent No.1/Complainant-Gurmail Singh had been partly allowed.

It would be apposite to mention here that hereinafter the parties will be referred, as were arrayed before the District Commission.

Briefly, the facts of the case as made out by the Respondent No.1/Complainant in the Complaint filed before the District Commission are that the Consumer Complaint was filed by Gurmail Singh, Complainant through his SPA Gurtej Singh. The Complainant had averred that he had purchased second hand Toyota Fortuner, Colour White Pearl MIC, from Kamaljit Singh of New Delhi and registered vide New Registration No. PB-31-X-4022. Said vehicle was having Chassis No. MBJ11JV6104012753 and Engine No. 1KDU253535. At the time of purchase, said vehicle had been insured with OPs No.1&2 vide Policy No.3001/241664328/00/000, which was valid for the period w.e.f. 08.03.2022 to 07.03.2023. The Complainant had alleged that he had paid the premium of Rs.408/- for the endorsement of the Insurance Policy in his name, which was done vide Endorsement No. 3001/241664328/00/001.

The Complainant’s Vehicle had met with an accident on 15.01.2023 at around 10.17 PM. The same was registered at Police Chowki Saneta vide DDR No. 11 dated 16.01.2023 (wrongly mentioned as 16.01.2022). Thereafter, the Complainant had lodged the insurance claim with the OPs. An amount of Rs.16,89,368/- spent by the Complainant on repair, had been demanded from the OPs, which matter they had lingered on one pretext or the other. Due to said act of the OPs, the Complainant had suffered physical pain, mental agony, financial loss and harassment. Lateron the said claim had been repudiated vide letter dated 24.03.2023.

Stating the act of the opposite parties to be a case of ‘deficiency in service’ and ‘unfair trade practice’, it was prayed in the Complaint that the OPs be directed to disburse Rs.16,89,368/- as repair charges, Rs.15,017/- as labour charges alongwith interest @ 18% p.a. Rs.1,00,000/- be demanded on account of pecuniary loss and Rs.50,000/- as compensation on account of mental harassment and suffering. Rs.20,000/- be also demanded on account of litigation expenses.

Upon issuance of notice in the Complaint, the Opposite Parties had filed their written statements. OPs No.1&2 in their written statement had raised certain preliminary objections that the Complainant had concealed the material facts and documents. The Complainant was not a Consumer of the OPs. He had no locus-standi or cause of action to file the Complaint. It was pleaded that the Complainant had misrepresented the material facts and in the given circumstances the date of loss was not justified. It was also pleaded that on the date of loss, there was no insurable interest between the Complainant and the OPs No.1&2. The vehicle had been sold and RC was transferred by the previous owner Kamaljit Singh in the name of the Complainant but the Complainant had not transferred the Insurance Policy in his name till the date of accident. Hence, there was violation of GR 17 of All India Motor Tariff and the claim was repudiated vide letter dated 24.03.2023 and th

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