STATE CONSUMER DISPUTES REDRESSAL COMMISSION WEST BENGAL CONSUMER COMPLAINT NO. SC/19/CC/170/2019 Smt. Pampa Saha PRESENT ADDRESS - W/o Sri Barun Saha, Joynagar, P.S. - Tarakeshwar, P.O. Shyampur, Dist.

Hooghly, Pin -712 410.,WEST BENGAL.

.......Complainant(s)

Versus The Manager, State Bank of India & Others PRESENT ADDRESS - Tarakeshwar Br., Choulpatty, P.O. -Tarakeshwar, Dist. Hooghly, Pin -712

410.,WEST BENGAL.

The Regional Manager, State Bank of India PRESENT ADDRESS - Samriddhi Bhavan, Block-B, 8th Floor, 1, Strand Road, Kolkata -700

001.,WEST BENGAL.

The Chairperson PRESENT ADDRESS - 18 19, Devdas Kamlleg Block, Synergy Building, Bandra Kurla Complex East, Mumbai - 400 051.,WEST BENGAL.

.......Opposite Party(s)

BEFORE:

HON'BLE MR. AJEYA MATILAL , JUDICIAL MEMBER HON'BLE MRS. SAMIKSHA BHATTACHARYA , MEMBER FOR THE COMPLAINANT:

Smt. Pampa Saha, Ms. Dipanwita Ganguly (Advocate)

FOR THE OPPOSITE PARTY:

The Manager, State Bank of India & Others, Ms. Karabi Mukherjee (Advocate)

DATED: 10/03/2026

ORDER

Samiksha Bhattacharya, Member The instant case has been filed by the complainant u/s 17 (1) (a) (i) of C.P. Act, 1986 against the OPs alleging deficiency in service.

Facts of the case is, in brief, a