IN THE DELHI STATE CONSUMER DISPUTESREDRESSAL COMMISSION Date of Institution: 31.07.2023 Date of Hearing: 02.02.2026 Date of Decision: 19.03.2026 FIRST APPEAL NO. – 367/2023 IN THE MATTER OF INDOGULF CROPSCIENCES LIMITED, REGISTERED OFFICE AT:

501, GOPAL HEIGHTS, NETA JI SUBHASH PLACE, PITAM PURA, DELHI-110034.

(Through: Mr. Umang Gangwar, Advocate)

…Appellant VERSUS M/S NEW INDIA ASSURANCE CO. LTD., DELHI REGIONAL OFFICE-I, CLAIM HUB, JEEVAN BHARTI, LEVEL-V, TOWER-II, 124, CONNAUGHT CIRCUS, NEW DELHI-110001.

(Through: Mr. Kumar Alok, Advocate)

…Respondent CORAM:

HON’BLE JUSTICE SANGITA DHINGRA SEHGAL (PRESIDENT)

HON’BLE MS. BIMLA KUMARI, MEMBER (FEMALE)

Present: Mr. Umang Gangwar, counsel for the Appellant, appeared through VC.

Mr. Kumar Alok, counsel for the Respondent.

PER: HON’BLE JUSTICE SANGITA DHINGRA SEHGAL, PRESIDENT JUDGMENT

1. The present Appeal has been filed by the Appellant/Complainant against the impugned order dated 11.01.2023 passed by the District Consumer Disputes Redressal Commission – IX, (East-District), GNCT of Delhi, Convenient Shopping Centre, Saini Enclave, Delhi in Consumer Complaint No. 167/2014 whereby the District Commission has dismissed the complaint of the App