DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION Date of Institution:12.03.2015 Date of hearing:17.11.2025 Date of Decision: 23.03.2026 COMPLAINT CASE NO.174/2015 IN THE MATTER OF MR. SACHIN S/O LATE MR. SURESH KUMAR R/O F-27, KATWARIA SARAI VILLAGE, VASANT VIHAR, NEW DELHI -110016 …COMPLAINANT (THROUGH MR. DHRUV KUMAR, COUNSEL FOR THE COMPLAINANT)

VERSUS

1. FORTIS, FLT. LT. RAJAN DHALL HOSPITAL, THROUGH ITS DIRECTOR

2. DIRECTOR (DELETED VIDE ORDER DATED 22.02.2017)

FORTIS, FLT. LT. RAJAN DHALL HOSPITAL, …OPPOSITE PARTIES (THROUGH Ms. M. MALIKA CHAUDHURI, COUNSEL FOR THE OP NO.1 AND 2)

3. DR. RANA PATIR DIRECTOR CONSULTANT FORTIS, FLT. LT. RAJAN DHALL HOSPITAL, 4. DR. SANDEEP VAISHYA DIRECTOR CONSULTANT FORTIS, FLT. LT. RAJAN DHALL HOSPITAL, 5. DR. DINESH RATTNANI ASSOCIATE CONSULTANT FORTIS, FLT. LT. RAJAN DHALL HOSPITAL, ALL R/O SECTOR -8, POCKET -01 ARUNA ASAF ALI MARG, VASANTKUNJ, NEW DELHI -110070 …OPPOSITE PARTIES (THROUGH Ms. M. MALIKA CHAUDHURI, COUNSEL FOR THE OP NO.1 AND 2)

CORAM:

HON’BLE JUSTICE SANGITA DHINGRA SEHGAL, PRESIDENT HON’BLE MS PINKI, MEMBER (JUDICIAL) HON’BLE MS PINKI, MEMBER (JUDICIAL)

JUDGMENT

1. The present complaint has been filed by the Complainant before thi