IN THE DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION Date of Institution: 26.03.2024 Date of Hearing: 06.02.2026 Date of Decision: 24.03.2026 FIRST APPEAL NO. 216/2024 IN THE MATTER OF MR. RAMESH RAWAT, R/O. B-40/A, KHANPUR EXTENSION, NEW DELHI-110062.

(Through: Mr. Achin Goel, Mr. Yogesh Kaushik & Mr. Rahul Sharma, Advocates) …Appellant VERSUS NEW INDIA ASSURANCE CO. LTD., 1215, NAURANG HOUSE, 21, K.G. MARG, NEW DELHI-110001.

(Through: Mr. Amit Kumar Mittal, Advocate)

…Respondent CORAM:

HON’BLE JUSTICE SANGITA DHINGRA SEHGAL (PRESIDENT)

HON’BLE MS. BIMLA KUMARI, MEMBER (FEMALE)

Present: None for the Appellant.

Mr. Amit Kumar Mittal, counsel for the Respondent.

PER: HON’BLE JUSTICE SANGITA DHINGRA SEHGAL, PRESIDENT

JUDGMENT

1. The facts of the case as per District Commission record are as under:

“Complainant has filed the present complaint seeking direction to OP to process the claim of the complainant of Rs. 6,32,814/- along with the interest and a compensation of Rs. 2,00,000/- for mental agony and harassment. Complainant also seeks litigation expenditure of Rs.

40,000/-.

1. It is stated by the complainant that he took an insurance policy from the OP for his vehicle make Maruti Vitara B