M.P.STATE CONSUMER DISPUTES REDRESSAL COMMISSION PLOT NO. 76, ARERA HILLS, BHOPAL (M.P.)

APPEAL NO. 1928/2017 Smt. Rajesh Raje W/o Chandrapal Singh Parmar R/o – P/65-A, Professor Colony Karmeta Jabalpur (M.P.) ... Appellant VERSUS.

State Bank of India Branch Manager Karmeta Branch, Katangi Road Near I.T.I.

Jabalpur (M.P.). ... Respondent BEFORE;

HON’BLE JUSTICE SUNITA YADAV, PRESIDENT HON’BLE DR. MONIKA MALIK, MEMBER COUNSEL FOR THE PARTIES:

SHRI P.N SHUKLA, LEARNED COUNSEL FOR APPELLANT.

SHRI VIJAY SHAHANI, LEARNED COUNSEL FOR RESPONDENT.

O R D E R

( 26.03.2026 )

The following order of the Bench was delivered by Hon’ble Member, Dr. Monika Malik.

This appeal by the appellant/complainant (hereinafter referred to as ‘complainant’), is directed against the order dated 26.7.2017, passed by the District Consumer Disputes Redressal Commission No.1, Jabalpur (for short ‘District Commission’), in complaint case No. 398/2015, whereby the District Commission has dismissed the complaint filed by her.

2. Briefly put, facts of the case are that the complainant has a saving bank account with the opposite party/respondent- State Bank of India (hereinafter referred to as ‘Bank’). It is submitted that the co