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2026 Supreme(Online)(SCDRC) 2290

STATE CONSUMER DISPUTES REDRESSAL COMMISSION
SANGITA DHINGRA SEHGAL, President, BIMLA KUMARI, Member
OMAXE BUILDHOME PVT LTD – Appellant
Versus
MONICA TIWARI – Respondent


Advocates:
For the Appellants/Petitioners: Mr. Harmeet Grover
For the Respondents: Mr. Syed Hasan Isfahani

Table of Content
1. factual background of booking, payments, and unilateral allotment change. (Para 1 , 26 , 27 , 28)
2. district commission upheld jurisdiction and found op deficient. (Para 2)
3. appellant argues lack of jurisdiction and no service deficiency. (Para 3 , 4 , 6 , 25)
4. pecuniary jurisdiction based on claimed amount, not unit value. (Para 9 , 10 , 11 , 12)
5. op must prove commercial purpose; respondents are consumers. (Para 13 , 14 , 15 , 16 , 17)
6. territorial jurisdiction valid where op has office in delhi. (Para 18 , 19 , 20 , 21 , 22 , 23)
7. unilateral allotment change constitutes service deficiency. (Para 24 , 29)
8. appeal dismissed; district order upheld. (Para 30 , 31 , 32 , 33 , 34)

JUDGMENT

1. The facts of the case as per the District Commission record are as under:

“Complainants have requested to pass an award directing M/s Omaxe Buildwell Pvt. Ltd. (hereinafter referred to as OP) (i) to recall the cancellation letter & to issue revised demand note. And in case, the unit is not available, OP may be directed to refund the amount of Rs.10,94,375/- along with interest @ 18% per annum from the date of payment till its realisation. (ii) To pay compensation of Rs.2,00,

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