BEFORE THE HON'BLE STATE CONSUMER DISPUTES REDRESSAL COMMISSION AT PUDUCHERRY Dated this the 18^th day of March 2026 CONSUMER COMPLAINT No: 1 / 2017 K. Banumathy, W/o.P.Kajendran, Hindu, aged 62 years, No.1, 7^th Cross Extension (Previously 13^th Cross Street Rainbow Nagar, Pondicherry-605 011. …Complainant Vs.

K.Nivinkalaiarasan, Prop. Sree Arunachala Constructions, Tf3, Maragatham Apartments, Sithanantha Nagar, Ellaipillaichavdy, Pondicherry-605 005. .. Opposite party BEFORE:

DR.S.SUNDARAVADIVELU, PRESIDING MEMBER TMT.S. OUMASANGUERY, MEMBER FOR THE COMPLAINANT Tvl.J.Cyril Mathias Vincent, M.Anuradha, Advocates.

FOR THE OPPOSITE PARTY Thiru.S.Vimal, Advocate

JUDGMENT

(By Tmt. S.OUMASANGUERY, Member)

This complaint has been filed by the complainant under Section 12(1)(a)

of the Consumer Protection Act, 1986 against the opposite party seeking redressal for deficiency in service and unfair trade practice and an order directing the opposite party (a) To return and refund the amount of Rs.18,77,360/- retained by the opposite party in excess with interest of 18% p.a. from October 2012 till date of payment in full quits to enable the complainant to complete the construction.

(b) To pay compensati