IN THE DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION Date of Institution : 09.02.2018 Date of reserving the order : 08.04.2026 Date of Decision : 10.04.2026 FIRST APPEAL NO.- 77/2018 IN THE MATTER OF

1. M/s Samara Hyundai (A unit of Samara India Pvt. Ltd.)

At: B-35, Lajpat Nagar-II, New Delhi-110024

2. The Chief Executive (M/s Samara Hyundai)

At: B-35, Lajpat Nagar-II, New Delhi-110024

3. Mr. Ankur Walia (Sales Executive of M/s Samara Hyundai)

At: B-35, Lajpat Nagar-II, New Delhi-110024 (Mr. Amarkesh K. Singh, Advocate)

……Appellant VERSUS

1. Ms. Kusum Gupta R/o 10L, DCM Building, Barakhamba Road, New Delhi-110001 (Mr. Sanjeev Kumar, Advocate)

.....Respondent No. 1

2. M/s Hyundai Motors India Pvt. Ltd.

At: A-30, Mohan Coop. Industrial Area, Mathura Road, New Delhi-110044 (Right to file reply to the appeal was closed vide order dated 16.05.2024)

.....Respondent No. 2 CORAM:

HON’BLE JUSTICE SANGITA DHINGRA SEHGAL (PRESIDENT)

HON’BLE MS. BIMLA KUMARI, MEMBER (FEMALE)

Present: Mr. Brijesh Singh, counsel for Appellant (through VC)

Mr. Sanjeev Kumar, counsel for Respondent No. 1 None for Respondent No. 2 PER: HON’BLE MS. BIMLA KUMARI, MEMBER (FEMALE)

ORDER

1. By this judgment, we shall dispose of the