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2026 Supreme(Online)(SCDRC) 2739

STATE CONSUMER DISPUTES REDRESSAL COMMISSION
Daya Chaudhary, President, Simarjot Kaur, Member, Vishav Kant Garg, Member
Jagdish Singh Saini – Appellant
Versus
Rajinder Singh – Respondent
First Appeal No.375 of 2025



Advocates:
For the Appellants/Petitioners: Deepanshu Mehta
For the Respondents: None

An applicant seeking condonation of delay must provide a clear, specific, and satisfactory explanation for every day of delay. Failure to demonstrate 'sufficient cause' or due diligence, especially in consumer dispute litigation, warrants the dismissal of an appeal as time-barred.

Headnote:(A) Consumer Protection Act, 2019 - Section 41 - Appeal against order of District Commission - Limitation period - Condonation of delay - Petitioner seeking condonation of 150 days delay - Applicant provided vague reasons for delay and failed to explain each day's delay - Courts must exercise discretion judiciously; sufficient cause must be established - Negligence or inaction on part of litigant precludes condonation - Legislative intent of expeditious disposal in consumer matters must be upheld. (Paras 10, 11, 13, 14)

Facts of the case:
The Appellant challenged an order passed by the District Commission, SAS Nagar, in a consumer complaint. An application for condonation of delay (150 days) was filed, citing the need to pursue legal remedies before the District Commission as the cause for the delay. The respondents did not appear.

Findings of Court:
The Commission observed that the application for condonation of delay was vague and did not sufficiently explain the 150-day delay or establish 'sufficient cause.' It emphasized that while procedural justice is important, statutes of limitation are meant to prevent stale claims and ensure efficiency in consumer disputes. The court concluded there was no merit in the explanation provided.

Issues: Whether the appellant demonstrated 'sufficient cause' to condone a 150-day delay in filing an appeal under the Consumer Protection Act, 2019.

Ratio Decidendi: An applicant seeking condonation of delay must provide a clear and satisfactory explanation for every day of delay; a failure to act with due diligence or provide a specific, non-vague justification for the delay prevents the court from exercising its discretionary power to condone such delay, especially in consumer matters requiring expeditious adjudication.

Result: Application for condonation of delay dismissed; Appeal dismissed as barred by limitation.

Table of Content
1. procedural history and filing of the appeal. (Para 1)

1) Whether Reporters of the Newspapers may be allowed to see the Judgment? Yes/No

2) To be referred to the Reporters or not? Yes/No

3) Whether judgment should be reported in the Digest? Yes/No

JUSTICE DAYA CHAUDHARY, PRESIDENT:-

The Appellant/OP No.4 has filed the present Appeal under Section 41 of the Consumer Protection Act, 2019 (in short the ‘Act’) to challenge the impugned order dated 07.10.2024 passed in CC No.466 of 2024 by the District Consumer Disputes Redressal Commission, SAS Nagar (Mohali) (in short the “District Commission”) whereby the Complaint had been admitted.

At the time of filing of the Appeal, M.A. No.540 of 2025 was also filed for condonation of delay but subsequently said Application was dismissed as withdrawn vide order dated 07.05.2025 on the ground that there were certain inadvertent mistakes in the Application and liberty was sought to file fresh with better particulars.

I.A. No.664 of 2025

Second Application, i.e. I.A. No.664 of 2025 has been filed for condonation of delay of 150 days in filing of the Appeal. Said Application has been supported by an Affidavit.

Notice in the Application was issued to the Respondents for 18.09.2025. However, Respondents were not served for want of correct address and thereafter, the Respondents were served by way of Publication of notice in the Newspaper “Punjab Tribune” dated 19.01.2026.

Mr. Deepanshu Mehta Advocate, learned Counsel for the Appellant has submitted that the notice issued in the case was never served upon the Appellant/Applicant and this fact was never brought to the notice of the Applicant. The matter came to the notice of the Appellant/Applicant through Counsel of the Appellant who was appearing in some other case. The Complaint was listed for hearing on 06.01.2025 before the District Commission and on that date, the case was taken up as it was declared holiday on account of Gurpurab. Thereafter, the matter was listed for hearing on 07.01.2025. On that day, i.e. 07.01.2025, the Appellant/Applicant appeared before the District Commission and filed detailed reply wherein certain preliminary objections were raised that the Complainant had no cause of action qua Appellant/Applicant as the Appellant/Applicant had segregated from the Company w.e.f. 18.02.2010. Learned Counsel for the Applicant has further submitted that cause of action arose against the Company on 27.07.2013, when the Complainant had executed Buyers Agreement with the Company. Thereafter, the case was adjourned to 03.02.2025 awaiting appearance of other OPs but they did not appear on 03.02.2025. Further, fresh notices by way of dasti process were issued on 03.02.2025 for 15.04.2025. On that date also OPs did not appear and the Complainant had provided fresh address of the OPs and thereafter fresh notices were issued to the OPs on 15.04.2025 for 02.07.2025. Learned Counsel has further submitted that the preliminary objections raised by the Appellant/Applicant could not be considered by the District Commission on account of non-appearance of other OPs. Learned Counsel has further submitted that cause of action qua to Appellant/Applicant was continuing as since the Applicant/Appellant had availed legal remedies before the District Commission till 15.04.2025 and the present Appeal was filed on 19.05.2025, accordingly the delay had occurred. Learned Counsel has further submitted that the delay be condoned keeping in view the provisions of law of Limitation Act as it has been provided that the period of legal proceedings had to be excluded from the total delay caused in filing of the Appeal. Further, it has been submitted that the Appellant was appearing through Counsel on each and every date of hearing and was availing the legal remedy. The sufficient cause is there and liberal approach be adopted in condoning the delay. The delay in filing of the Appeal is due to bonafide reasons and same be condoned. Learned Counsel has al

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