IN THE DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION Date of Institution: 23.11.2022 Date of hearing: 02.02.2026 Date of Decision: 15.04.2026 COMPLAINT CASE NO.- 201/2022 IN THE MATTER OF

1. MS. PRIYANKA KAPOOR, 2. MR. ASHWANI KAPOOR, BOTH R/O 3102, IMPERIALCOURT III, JP WISH, SECTOR 128, NOIDA U.P.

(Through: Mahanjan & Co.)

…Complainants VERSUS M/S PARSVNATH HESSA DEVELOPERS LTD., CORPORATE OFFICE AT:

PARSVNATH TOWER, NEAR SHAHDARA METRO STATION, SHAHDARA, DELHI – 110032 THROUGH ITS MD/CHAIRMAN SANJEEV JAIN.

REGISTERED OFFICE AT:

6^TH FLOOR, ARUNACHAL BUILDING, 19, BARAKHAMBA ROAD, NEW DELHI – 110001.

(Through: KNM & Partners, Law Offices)

…Opposite Party CORAM:

HON’BLE JUSTICE SANGITA DHINGRA SEHGAL (PRESIDENT)

HON’BLE MS. BIMLA KUMARI, MEMBER (FEMALE)

Present: Mr. Syed Yawar Ahmed and Mr. Sudhir Mahajan (on VC), counsel for the Complainant Enrl no. D/595/02.

Mr. T.P. Chauhan and Ms. Shambhavi Singh, counsel for OP.

PER: HON’BLE JUSTICE SANGITA DHINGRA SEHGAL (PRESIDENT)

JUDGMENT

1. The present complaint has been filed by the Complainants before this commission alleging deficiency of service and unfair trade practice on the part of Opposite Party and has prayed the following reliefs:

i. Pro