IN THE DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION Date of Institution:27.02.2026 (Online)

12.03.2026 (Physically)

Date of hearing : 17.04.2026 Date of Decision : 24.04.2026 FIRST APPEAL NO. 178/2026 IN THE MATTER OF CENTRAL BANK OF INDIA HAVING ONE OF ITS BRANCH AT SHOP NO.57, 58, 59 KRISHNA MARKET KALKAJI NEW DELHI-110019 (Through K & K Legal Email: 29mudgilkklegal@gmail.com kkmudgil29@gmail.com Ph. No.7838821105

9871226784)

…APPLICANT/APPELLANT VERSUS

1. MR. SUBHASH CHANDRA GUPTA S/O MR. RAM NATH GUPTA G-912, 2ND FLOOR, KALKAJI NEW DELHI-110019

2. M/S ONE 97 COMMUNICATION LTD. (PAYTM)

THROUGH ITS MANAGING DIRECTOR B-121, SECTOR-5, NOIDA UTTAR PRADESH-201301 ....NON-APPLICANTS/RESPONDENTS CORAM:

HON’BLE JUSTICE SANGITA DHINGRA SEHGAL (PRESIDENT)

HON’BLE MS. BIMLA KUMARI, MEMBER (FEMALE)

Present: Mr. K.K. Mudgil, counsel for the appellant appeared through VC.

PER: HON’BLE MS. BIMLA KUMARI, MEMBER (FEMALE)

1. The present appeal has been filed on

27.02.2026 (online) and 12.03.2026 (physically) challenging the impugned order dated 21.02.2025 passed in Complaint Case No.41/2020 by the District Consumer Disputes Redressal Commission-X (South-East District) Udyog Sadan, C-22 & 23, Qutub Insti