STATE CONSUMER DISPUTES REDRESSAL COMMISSION UTTARAKHAND DEHRADUN Date of Admission: 27.03.2024 Date of Final Hearing: 10.04.2026 Date of Pronouncement: 27.04.2026 SC/5/CC/2/2024 M/s Eapro Global Limited through its Director Sh. Jagdeep Chauhan situated at Khasra No. 106, 107, Salempur Industrial Area Roorkee, District Haridwar (Uttarakhand)

through Power of Attorney Holder Sh. Pradeep Kumar S/o late Bhool Singh Manager, Legal Department, Eapro Global Limited, Roorkee (Through: Sh. Vaibhav Jain and Sh. Shonak Sharma, Advocates)

…… Complainant Versus

1. Shiva Motocorp – Jaguar Land Rover A-108, Sector-5, Noida Uttar Pradesh – 201301 through its CEO (Through: Sh. Deepak Ahluwalia, Advocate)

2. Jaguar Land Rover India Ltd.

104B, Piramal Towers, Peninsula Corporate Park Ganpatrao Kadam Marg, Off. Senapati Bapat Marg Lower Parel (West), Mumbai – 400013 through its Directors (Through: Sh. Utkarsh Srivastava, Advocate via Video Conferencing)

…… Opposite Parties Coram:

Ms. Kumkum Rani, President Mr. B.S. Manral, Member

ORDER

(Per: Ms. Kumkum Rani, President):

This consumer complaint under Section 47(1)(a)(i) of the Consumer Protection Act, 2019 by the complainant – M/s Eapro Global Limited against