IN THE DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION Date of Institution : 29.01.2019 Date of Reserving the order : 13.11.2025 Date of Decision : 28.04.2026 FIRST APPEAL NO.-115/2019 IN THE MATTER OF LIC HOUSING FINANCE LTD., LAXMI INSURANCE BUILDING ASAF ALI ROAD, NEW DELHI-110002 …APPELLANT (Through: Mr. Karnail Singh &

Ms. Mahee Arora, Advocates Mob.9811163363, 8800276707)

VERSUS MRS. BINDU ROY W/O MR. HIMANSU ROY R/O 22-A, II FLOOR, KALUSARAI, HAUZ KHAS, NEW DELHI-110016 ……RESPONDENT (Through: Mr. Vibhu Shankar Mishra &

Ms. Dibya Kumari, Advocates Mob:9868085319, 9540208626, 9650756933 &

Email:dibya.rai2010@gmail.com)

CORAM:

HON’BLE JUSTICE SANGITA DHINGRA SEHGAL PRESIDENT HON’BLE MS. PINKI, MEMBER (JUDICIAL)

Present : Mr. Karnail Singh, counsel for the Appellant.

Ms. Dibya Kumari, Mr. Vibhu Shankar Mishra &

Mr. Dharmendra Kishor, Counsel for the respondent. PER : HON’BLE MS. PINKI, MEMBER (JUDICIAL)

JUDGMENT

1. By this judgment, we shall dispose of the appeal filed by the Appellant against the impugned order dated 03.11.2018, passed by Consumer Disputes Redressal Forum (Central), ISBT Kashmere Gate, Delhi (hereinafter referred to as District Forum), in Complaint Case no. CC-300/2014