IN THE DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION Date of Institution: 01.04.2024 Date of Hearing: 16.12.2025 Date of Decision: 30.04.2026 FIRST APPEAL NO. 239/2024 IN THE MATTER OF BAJAJ ALLIANZ GENERAL INSURANCE COMPANY LTD., TH

12 FLOOR, DR. GOPALDAS BHAWAN

28, BARAKHAMBA ROAD, CONNAUGHT PLACE, NEW DELHI-110081. (Through: Mr. Amit Kumar Maihan, Advocate)

…Appellant VERSUS SH. ASHWANI SINGH AZAD, WZ-153/A, FIRST FLOOR, MANDIR WALI GALI, OPPOSITE DEV PROPERTY, SHADIPUR VILLAGE, NEW DELHI-110008 (Through: Mr. Shripal, Advocate)

…Respondent CORAM:

HON’BLE JUSTICE SANGITA DHINGRA SEHGAL (PRESIDENT)

HON’BLE MS. BIMLA KUMARI, MEMBER (FEMALE)

Present: Ms. Binny Sethi, counsel for the Appellant.

Mr. Shripal, counsel for the Respondent PER: HON’BLE JUSTICE SANGITA DHINGRA SEHGAL,PRESIDENT

JUDGMENT

1. The facts of the case as per District Commission record are as under:

“1. The present complaint has been filed under Section 35 read with 36 of the Consumer Protection Act, 2019 (in short CP Act) read with Rule 7 of the Consumer Protection (Consumer Commission Procedure) Regulation, 2020 against Opposite Party (in short OP) alleging deficiency of services.

2. Briefly stated the facts of the case