STATE CONSUMER DISPUTES REDRESSAL COMMISSION WEST BENGAL FIRST APPEAL NO. SC/19/A/831/2019 Shri Mahesh Kr. Gupta PRESENT ADDRESS - 563A, Rabindra Sarani, P.S.- Shyampukur, Kolkata -700 003.,WEST BENGAL.

.......Appellant(s)

Versus Kotak Securities Ltd. & Another PRESENT ADDRESS - Ground, Second & Fifth Floor, 2, Brabourne Road, Govind Bhawan, Kolkata-700 001, P.S. Hare Street.,WEST BENGAL.

Kotak Securities Ltd.

PRESENT ADDRESS - 27, B.K.C., C-27, G- Block, Bandra Kurla Complex, Bandra East, Mumbai -400 051.,WEST BENGAL.

.......Respondent(s)

BEFORE:

HON'BLE MR. RAJES GUHA RAY , JUDICIAL MEMBER HON'BLE MR. SANTANU SAHA , MEMBER FOR THE APPELLANT:

Shri Mahesh Kr. Gupta, Ms. S. Roy Chowdhury, Mr. P.S.Mukherjee (Advocate)

FOR THE RESPONDENT:

Kotak Securities Ltd. & Another, Ayan Chakraborty (Advocate)

DATED: 25/05/2026

ORDER

Hon'ble Mr. Santanu Saha, Member The present Appeal under Section 15 of the Consumer Protection Act, 1986 has been preferred by the Appellant/Complainant (hereinafter referred to as the A/C) assailing the Final Order passed by the Learned District Consumer Disputes Redressal Commission, Unit-I, Kolkata in Complaint Case No.262 of 2018 whereby the complaint was dismissed principa