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2026 Supreme(Online)(SCDRC) 3688

STATE CONSUMER DISPUTES REDRESSAL COMMISSION
DPM Hyundai – Appellant
Versus
Dhanesh Kumar Jain & another – Respondent


Petitioner Advocates:Mr. Anurag Gupta ,Respondent Advocate: Mr. Uttam Kumar

ORDER

(Per: Mr. C.M. Singh, Member):

This appeal has been directed against judgment and order dated 28.11.2017 passed by the learned District Consumer Disputes Redressal Forum, (hereinafter to be referred as the District Commission), Pauri Garhwal in consumer complaint No. 32 of 2016 styled as Sh. Dhanesh Kumar Jain vs. Hyundai Motor India Ltd. and Ors., wherein and whereby the complaint was allowed directing the opposite party No. 2 to replace the old car ‘Hyundai Xcent Model S’ with new model ‘Hyundai Xcent SX (O) Petrol Top Model (On-road)’ together with compensation of Rs. 1,000/- towards mental agony and litigation expenses to the complainant within a period of one month from the date of judgment and order.

2. The case of the complainant, in brief, is that Opposite Party No. 1 is the manufacturer of Hyundai vehicles, while Opposite Parties Nos. 2 and 3 are its authorized dealer and sales outlet, respectively. According to the complainant, one Sanjay, a representative of Opposite Party No. 3, approached him and persuaded him to purchase a Hyundai Xcent SX(O) Petrol Top Model, assuring him that finance for the vehicle could also be arranged through Mahindra Finance. Acting upon

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