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2026 Supreme(Online)(SCDRC) 3734

STATE CONSUMER DISPUTES REDRESSAL COMMISSION
Meena Ramanathan, Presiding Officer, K. Ranga Rao, Judicial Member, V.V. Seshubabu, Judicial Member
Sridevi Boora – Appellant
Versus
Chennamaneni Infra – Respondent


Advocates:
For the Appellants/Petitioners: J. Srinivasa Rao
For the Respondents: P.D. Venkateshwar Rao

Table of Content
1. failure to provide promised residential property constitutes deficiency in service under the consumer law. (Para 1 , 2)
2. allegations of contract cancellation and primary criminal proceedings do not oust the jurisdiction of the consumer commission. (Para 3 , 5 , 7)
3. continuous cause of action allows for consumer complaints when promised refunds remain unpaid due to cheque dishonours. (Para 8 , 9 , 10 , 11 , 12)
4. courts order refund of principal amounts with interest and compensation for mental agony upon proof of service deficiency. (Para 13)

Order :

HON’BLE SMT. MEENA RAMANATHAN - PRESIDING OFFICER, MEMBER (NON-JUDICIAL)

1. This is a complaint filed by the complainant U/s.17(1) (a) (i) of the Consumer Protection Act, 1986 praying this Commission to direct the Opposite Party:

(i) to pay the amount of Rs.18,44,304/- together with interest at the rate of 18% per annum.

(ii) to award Rs.5,00,000/- as compensation towards mental agony suffered by the complainant.

(iii) to award damages of Rs.44,25,000/- towards loss of accommodation in the locality of the project.

(iv) to award costs and

(v) to grant any other relief or reliefs as this Commission may deem fit and pr

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