IN THE HIGH COURT FOR THE STATE OF TELANGANA, HYDERABAD
* * *
WRIT PETITION No.8285 of 2025
Between:
M/s.Monotech Systems Limited
Represented by its Managing Director
Petitioner
VERSUS
National Consumer Disputes Redressal Commission
Represented by its President and 3 others
Respondents
ORDER PRONOUNCED ON : 05.05.2026
THE HON’BLE JUSTICE MOUSHUMI BHATTACHARYA
AND
THE HON’BLE JUSTICE GADI PRAVEEN KUMAR
1. Whether Reporters of Local newspapers
may be allowed to see the Judgments? : Yes
2. Whether the copies of judgment may be
Marked to Law Reporters/Journals? : Yes
3. Whether His Lordship wishes to
see the fair copy of the Judgment? : Yes
___________________________
GADI PRAVEEN KUMAR, J
! Counsel for Petitioner : Sri K.Pratik Reddy
^ Counsel for Respondents : Sri K.V.Bhanu Prasad, learned Senior
Counsel assisted by Sri Jayanth Naidu
and Sri Srinivas Swaroop
< GIST :
> HEAD NOTE :
? Cases referred :
1.(1995) 3 SCC 583
2. (2018) 14 SCC 81
3. (2020) 16 SCC 318
4. SLA (c) No.5510 of 2020 Dt.18.03.2025
5. (2023) 8 SCC 362
6. (2020) 2 SCC 265
7. (2013) 10 SCC 136
8. (1973) 1 SCC 633
9. (2022) 19 SCC 442
10. Civil Appeal No.6588 of 2023 dated 04.02.2026
11. (2011) 11 SCC 269
12. (2024) 9 SCC 509
ORDER:(per Hon’ble Justice Gadi Praveen Kumar)
Heard Sri K.Pratik Reddy, the learned counsel appearing for the
petitioner and Sri K.V.Bhanu Prasad, learned Senior Counsel assisted
by Sri Jayanth Naidu and Sri Srinivasa Swaroop, learned counsel for
the respondents.
2. The Writ Petition is filed assailing the orders dated 31.01.2025
passed by the 1st respondent – National Consumer Disputes Redressal
Commission, New Delhi (for short, ‘the National Commission’), in
F.A.No.24 of 2023 as well as the order dated 22.11.2022 passed by the
2nd respondent – Telangana State Consumer Disputes Redressal
Commission, Hyderabad (for short, ‘the State Commission’) in
C.C.No.64 of 2016, whereby the claim of the complainant, who is the
3rd respondent herein, is partly allowed. By the said orders, the
opposite party No.2, the petitioner herein, was directed to refund a
sum of Rs.40,00,000/- along with interest at the rate of 12.5% per
annum from 30.06.2015 and to pay compensation of Rs.2,00,000/-
together with costs of Rs.20,000/-. It was further directed that upon
such payment, the petitioner shall be entitled to take back the entire
machinery from the complainant. It was also stipulated that in the
event of non-compliance with the payment of Rs.40,00,000/-, the rate
of interest shall stand enhanced to 14% per annum.
3. The facts leading to filing of the complaint before the learned
State Commission are that the complainant – M/s.Bhargava Art Printers
is a small propriety concern engaged in printing work for earning
livelihood through self-employment. The complainant purchased Amsky
Auesetter-832 CTCP with G & J-85 Plate Proposer with accessories vide
Invoice 20.04.2015, but it was installed only in the month of June,
2015. After installation, the complainant came to know that the
machine supplied belonged to the 2014 Model and not the 2015 Model,
despite the purchase order having been placed on 12.02.2015. It is the
further case of the complainant that instead of supplying brand new
one, the petitioner supplied a used and damaged one and after
installation, several defects were noticed, including in starting the
machine, accompanied by a continuous beeping sound indicating
malfunction. It was observed that when a paper role was placed
between the machine and the PSB, it caused damage and upon
providing support with a paper role, the machine emitted abnormal
noise when switched on and that the display panel located at the top
right corner of the machine frequently showed error messages, on
account of the leakage of air from the compressor.
4. The complainant asserts that in all paid Rs.40,00,000/- and due
to pay Rs.3,05,000/- and requested the petitioner to deliver the
machine, but the petitioner demanded to issue cheques for the balance
amount towards security, thereby the complainant – the 3rd respondent
herein executed six blank cheques in the month of February, 2015.
However, taking advantage of the blank cheques, the petitioner
misused the same and issued legal notice on 16.09.2015, for which,
appropriate reply was also issued on 30.09.2015; and that the
complainant is ready and willing to pay the balance amount of
Rs.3,05,000/- subject to replacement of defective machinery with a
new one. However, despite the repeate
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