HIGH COURT OF DELHI
WORLDFA EXPORTS PVT.LTD. – Appellant
Versus
UNITED INDIA INSURANCE CO. LTD. – Respondent
ARB.P.-459/2015
ARB.P. 459/2015
Page 1 of 22
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IN THE HIGH COURT OF DELHI AT NEW DELHI
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ARB.P. 459/2015
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Date of Decision: 11th December, 2015
WORLDFA EXPORTS PVT.LTD.
..... Petitioner
Through:
Mr. Sachin Datta, Sr. Advocate
with Mr. Dinesh Sharma and
Ms. Ritika Jhurani, Advocates.
versus
UNITED INDIA INSURANCE CO. LTD.
..... Respondent
Through:
Mr. A.K. De with Mr. Rajesh
Dwivedi, Advocates for R1.
Mr. Dipak K. Nag with Ms.
Aparna Upamnyu, Advocates
for IRDA.
CORAM:
HON'BLE MR. JUSTICE J.R. MIDHA
JUDGMENT
1.
The petitioner is seeking appointment of an arbitrator under
Section 11(6) of the Arbitration and Conciliation Act, 1996.
2.
Factual Matrix
2.1.The petitioner insured its factory at 449-450, HSIIDC, EPIP,
Kundli, Sonepat, Haryana - 131001 with the respondent under
Standard Fire and Special Perils Policy No.222700/11/11/11/
00000916 for the period 28th February, 2012 to 27th February, 2013.
2.2.On 25th October, 2012, a fire broke out in the insured premises
whereupon the petitioner lodged a claim with the respondent. The
respondent appointed M/s Cunningham Lindsey International Pvt.
Ltd. as surveyor to assess the petitioner’s loss on 27thOctober, 2012.
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In February, 2013, the respondent appointed second surveyor, M/s
Jain Ambavat & Associates.
2.3.On 17th November, 2014, the surveyor assessed the petitioner’s
loss at Rs.6,04,36,887/- and sought the concurrence of the petitioner
whereupon the petitioner gave its concurrence vide letter dated 17th
November, 2014 and executed the undated discharge voucher. The
petitioner claims that the respondent forced it to give the concurrence.
According to the petitioner, the respondent refused to release the
assessed amount unless the concurrence was given and the petitioner,
who was suffering because of the inordinate delay of two years, gave
the concurrence under duress and coercion. The petitioner, in the letter
dated 17th November, 2014, clearly protested that the concurrence was
without prejudice to its rights under the policy. The petitioner also
reserved the right to invoke the arbitration in terms of the policy. The
relevant portion of the letter dated 17th November, 2014 is reproduced
hereunder:
“2.
Please note that the concurrence is without prejudice to
our/ insurers rights and subject to various terms and
conditions of the policy.”
2.4.On 7th July, 2015, i.e. eight months after the aforesaid
concurrence, the respondent released a sum of Rs. 5,62,32,959/- to the
petitioner.
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2.5.On 10th July, 2015, the petitioner protested that the receipt of
Rs. 5,62,32,959/- against their claim of Rs.12,69,51,063/- was under
duress and protest. The petitioner invoked the arbitration clause of the
policy with respect to the balance claim amount. The relevant portion
of the letter dated 10th July, 2015 is reproduced hereunder:
be treated as full and final settlement acceptable to us.”
2.6.Vide reply dated 03rd August, 2015, the respondent raised an
objection to the appointment of an arbitrator on the ground that the
payment of Rs. 5,62,32,959/- has been made in full and final
settlement to the petitioner and, therefore, no arbitral disputes survive
in the matter.
3.
Submissions of the petitioner
3.1.The insurance sector in India is regulated by Insurance
Regulatory and Development Authority (IRDA) an autonomous body
constituted under IRDA Act, 1999. IRDA has, from time to time,
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issued various rules and regulations prescribing guidelines to be
followed by insurance companies in settling the claims. The relevant
guidelines contained in IRDA (Protection of Policyholders Interests)
Regulations, 2002 are as under:
“9. Claim procedure in respect of a general insurance policy
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year in which the claim is reviewed by it.”
3.2.The aforesaid regulations do not provide any penal
consequences for their breach whic