NATURAL JUSTICE - CONSUMER DISPUTE - APPEAL - DISMISSAL - The Commission ought to have given fair opportunity of hearing to the parties. The impugned order is, therefore, vitiated for violation of principles of natural justice.
Fact of the Case:
The petitioners challenged the order of dismissal of appeal filed by them in default, passed by the Maharashtra State Consumer Dispute Redressal Commission, Mumbai Circuit Bench at Aurangabad. The Commission dismissed the appeal without giving an opportunity of hearing to the petitioners.
Finding of the Court:
The impugned order is unsustainable. The appeal is dismissed for non-appearance of the petitioners/appellants, though the pleadings of the parties were not complete before the Commission, the impugned order is unsustainable.
Issues: Whether the Commission was justified in dismissing the appeal without giving an opportunity of hearing to the petitioners?
Ratio Decidendi: The Commission ought to have given fair opportunity of hearing to the parties. The impugned order is, therefore, vitiated for violation of principles of natural justice.
Final Decision: The impugned order dated 02/06/2014 passed by the Maharashtra State Consumer Dispute Redressal Commission, Mumbai, Circuit Bench at Aurangabad, is hereby quashed and set aside. First Appeal No.313/2009 is restored.
IN THE HIGH COURT OF JUDICATURE AT BOMBAY BENCH AT AURANGABAD WRIT PETITION NO.6897 OF 2014
1. Manager, Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle (East)
Mumbai-57.
2. Manager Sujan Food Pvt. Ltd.
M.I.D.C. Pune-Solapur Road, National Highway No.9, Chincholi, Solapur. … Petitioners Versus
1. Premchand Motichand Bedmutha Age: Major, Occu: Business, R/o: Tujlabawani Shopping Centre, Opposite S.T. Stand, Osmanabad.
2. Proprietor, Nagagaonkar Medical & General Stores, Tuljabhawani Shopping Centre, Opposite S.T. Stand, Osmanabad. … Respondents …
Mr. Ankush N. Nagargoje, Advocate for the Petitioners.
Mr. Ostwal Abhaykumar D. a/w Mr. Mohit L. Deoda, Advocate for Respondent Nos.1 & 2 …
CORAM : NITIN B. SURYAWANSHI, J.
DATE : 3rd January, 2022 ORAL JUDGMENT :
. RULE. Rule made returnable forthwith. Heard finally with the consent of the parties.
2. This petition challenges the order of dismissal of appeal filed by the petitioners/appellants in default, passed by the Maharashtra State Consumer Dispute Redressal Commission, Mumbai Circuit Bench at Aurangabad (for short “the Commission”). While dismissing the appeal, the Commission observed that, the copy of judgment impugned before the Commission was perused, so also copies of complaint, written version and other documents and the Commission found that the impugned judgment and order is just legal and proper. Hence, on any count, appeal deserves to be dismissed and accordingly, it is dismissed.
3. Heard the learned advocate for the petitioners and the learned advocate for the respondents.
4. The learned advocate for the petitioners submits that, the impugned order cannot be sustained as the same is in violation of principles of natural justice. He further submits that even the pleadings of the parties were not complete before the Commission and the Commission has erred in dismissing the appeal without giving an opportunity of hearing to the petitioners.
5. The learned advocate for the respondents, on the other hand, vehemently opposed the prayer of the petitioners contending that the petitioners have a remedy of appeal before the National Commission and therefore, the petition may not be entertained. By placing reliance in Cicily Kallarackal Vs. Vehicle Factor reported in (2012) 8 SCC 524, he submitted that, this Court may not exercise the jurisdiction under Article 226 of the Constitution of India to entertain the present challenge, as the petitioners have an alternate remedy of appeal.
6. I have given anxious consideration to the rival submissions advanced by both the parties. Perused the record. It is clear from the impugned order that, the Commission has dismissed the matter in default. Admittedly, pleadings before the Commission were not complete. In this view of the matter, though the Commission has observed that, record was perused, so also the judgment impugned, that by itself is not sufficient compliance of principles of natural justice. The appeal is a statutory remedy available to the appellants/petitioners and the Commission ought to have given fair opportunity of hearing to the parties. The impugned order is, therefore, vitiated for violation of principles of natural justice.
7. The Kerala High Court entertained a writ petition against the judgment and order passed by the National Consumer Disputes Redressal Commission. In these facts, in Cicily Kallarackal (Supra), the Supreme Court held that, when a statutory remedy of appeal in terms of Section 27-A (1)(c) lies before the Supreme Court, the High Court was not right in exercising its jurisdiction under Article 226 of the Constitution of India. The facts of case in hand are different.
8. In Writ Petition No.3985/2012, the learned Single Judge of this Court [Coram: Ravindra V. Ghuge, J.] has allowed the petition in similar facts.
9. In R. B. Upadhyay Vs. State Commission for Consumer Disputes Mumbai reported in AIR 2010 Bombay 139, the Hon’ble Supreme Court held that;
“Thus from the clear and literal language of Section 21 (b) the
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