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Page 1 of 9

R.I. DESAI A/13/1542

Details

DD

MM

YY

Date of Judgment

26

04

2021

Date of filing

30

03

2013

Duration

27

00

08

BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION

GUJARAT STATE, AHMEDABAD.

COURT NO: 05

Appeal No. 1542 of 2013

Life Insurance Corporation of India

Through its Ahmedabad Division Office,

“Jivan Prakash”

Tilak Road, P.B. No. 277,

Ahmedabad – 38001. … Appellant

V/s.

Laljibhai Babubhai Thori,

Residing at Indiaranagari,

Village: Kanjari

Ta. Nadiad, Dist. Kheda. …Respondent

CORAM: Dr. J.G. Mecwan, Presiding Member.

APPEARANCE: Shri M.J. Shelat, L.A. for the appellant.

Shri K.H. Vaghela, L.A. for the respondent.

Order by Dr. J.G. Mecwan, Presiding Member.

Judgment

1.Being aggrieved by and dissatisfied with the judgment and order

rendered by the District Consumer Disputes Redressal Commission,

Nadiad on 04.01.2013 in Complaint No. 182 of 2012, the original

opponent has filed the present appeal under Section 15 of the

Consumer Protection Act, 1986 before this Commission. For the

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R.I. DESAI A/13/1542

sake of the convenience, parties are hereinafter referred to by their

original nomenclature.

2.To dispose of this appeal, few relevant facts are required to be

mentioned: It is the case of the complainant that the complainant

has obtained following 03 policies from the opponent Insurance

Company :

A.Policy no. 871027973 taken on 27.07.1993 with six monthly

installments of Rs. 990/-.

B.Policy no. 871025557 taken on 15.07.1993 with premium of Rs.

968/-.

C.Policy no. 871035772 taken on 28.12.1994 with premium of Rs.

235/-.

It is the submission of the complainant that he has taken loan

of Rs. 30,000/- against policy no. 871027973 and the other loan of

Rs. 17,000/- against the policy no. 871025557. It is further

submission of the complainant that when he shifted to Karnataka

due to business purpose; he gave Rs. 2193/- as a premium amount

to his agent Mr. Jashwantsinh Fatesinh and also asked him that if

any amount needed for premium please let him inform. At that time

the said agent Mr. Jaswantsinh has demanded original 03 policies

from the complainant but he only handed over 01 policy to him

because the remaining 02 policies were in the bank. It is further the

Page 3 of 9

R.I. DESAI A/13/1542

case of the complainant that when he came back from Karnataka he

approached the said agent Mr. Jaswantsinh Fatesinh but at that

time he came to the knowledge that he has cheated with so many

people like him and thereafter complainant has approached the

opponent Insurance Company to deposit the remaining amount of

premium but opponent Insurance Company informed him that the

said agent has submitted his bogus death certificate and received

the claim amount. It is further submission of the complainant that

without verifying the documents the opponent Insurance Company

has paid the claim amount to agent and also the opponent

Insurance Company has not handed over the cheque of the claim

amount in personal to his wife and therefore by this way the

opponent Insurance Company has shown deficiency in service.

3.It is further submission of the complainant that opponent Insurance

Company has filed Criminal complaint against the agent Mr.

Jaswantsinh and the said compliant has already been disposed of

and therefore the complainant is entitled to get the policy amount of

Rs. 1,52,849/- but the opponent Insurance Company has not

taken any action and

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