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A.No.300/2014

1/6

BEFORE THE HON'BLE STATE CONSUMER DISPUTES REDRESSAL

COMMISSION, MAHARASHTRA, MUMBAI

Appeal No. A/14/300

(Arisen out of order dated 12/03/2014 passed in complaint No.542/2011 by District

Thane)

Smt.Bhagwati J. Vyas

Thru Mr.Devesh J. Vyas, C.A.

16, Vedashree Apartment,

Eastern Express Highway,

Bhaskar Colony, Naupada,

Thane (W) – 400 602.

...........Appellant (s)

Versus

The Corporation Bank

Shop No.9, C3/11, Municipal Road,

Near Kasharam Statue,

Ulhasnagar, Dist. Thane-421 003.

............Respondent (s)

BEFORE:

P. B. Joshi PRESIDING JUDICIAL MEMBER

Narendra Kawde MEMBER

For the

Appellant:

Mr.A.V. Patwardhan, Advocate for the

appellant.

For the

Respondent:

Ms.Vinaya Chavan, Advocate for the

respondent.

ORDER

Per Shri P.B. Joshi, Hon’ble Presiding Judicial Member

Being aggrieved by the order dated 12/03/2014 passed in consumer

complaint No.542/2011 dismissing the complaint by District Forum,

Thane, org. complainant came in appeal.

2. Facts necessary for deciding this appeal can be stated as under :-

A Pay Order of Rs.15 Lakhs was purchased by M/s.Mahadev

Homes in the name of complainant on 23/08/2004 and it was received by

husband of the complainant on behalf of the complainant. Complainant

was knowing about it. Husband of the complainant died on 24/12/2009.

Thereafter, the complainant found one xerox copy of the Pay Order in the

papers of her husband. In January 2010 the complainant applied to

A.No.300/2014

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opponent-Bank for issuing duplicate Pay Order and sent a xerox copy of

the said Pay Order found by her in the papers of her husband. Thereafter,

the complainant found the original Pay Order in the other papers in the

house. Then on 04/03/2010 the complainant applied to opponent-Bank for

revalidation of the Pay order and payment of the amount. However, the

Pay Order was not revalidated by the opponent-Bank. The complainant

issued a letter and even legal notice to the opponent. However, in vain.

Hence, the complainant filed a consumer complaint with request that

opponent-Bank be directed to revalidate the said Pay Order and pay sum

of Rs.15 Lakhs to the complainant upon its presentation for encashment.

The complainant also prayed that opponent-Bank be directed to pay an

amount of Rs.2,12,500/- to the complainant as compensation for mental

torture and agony. The complainant also claimed interest on the said

amount of Rs.15 Lakhs @ 10% p.a. from 01/03/2010 to 31/08/2011 and

further interest from 01/09/2011 till realization. The complainant prayed

for Rs.50,000/- towards costs of the complaint.

3. Opponent-Bank resisted the complaint by filing written version and

admitted about purchase of said Pay Order by M/s.Mahadev Homes in the

name of complainant, however, contended that it was not presented for

encashment within the period prescribed. It was also contended that it was

necessary to present the Pay Order or Demand Draft for revalidation

within one year from the date of issue and revalidation should be at the

written request of the purchaser. It was not presented for revalidation

within one year. There was no written request for revalidation by the

purchaser of the Pay Order on the other hand purchaser informed the Bank

not to revalidate the Pay Order. Hence, request of the complainant for

revalidation of the Pay Order was refused. It was contended that

complainant is not entitled for revalidation of the Pay Order and the

amount of Pay Order and other amounts as claimed. Opponent-Bank

prayed for dismissal of complaint.

A.No.300/2014

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4. Considering the rival pleading of the parties and the evidence led by

the parties, District Forum dismissed the complaint. It is against that order

present appeal has been preferred by org. complainant.

5. Considering the rival contentions of the parties, considering the

submissions made before us by both parties, considering the record and

scope of the appeal, f

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