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APPEAL NO.1517 OF 2017
15.07.2022
LAJ WANTI VS. THE SUB POSTMASTER & ORS.
DISMISSED
Page 1 of 12
STATE CONSUMER DISPUTES REDRESSAL COMMISSION
HARYANA, PANCHKULA
Date of Institution: 11.12.2017
Date of final hearing: 15.07.2022
Date of Pronouncement: 15.07.2022
APPEAL NO.1517 OF 2017
IN THE MATTER OF
Smt. Laj Wanti w/o Shri Subhash Chander, aged about 62 years, resident
of House No.434, Gali No.1, Inderpuri, Band Gate, Sirsa (Haryana).
….Appellant/Complainant
Versus
1. The Sub Postmaster, Begu Road, Sirsa (Haryana)-125055.
2. The Superintendent, Post Offices, Hisar (Haryana).
3. The Chief Postmaster General, Haryana Circle, Ambala.
....Respondents/Opposite Parties
CORAM: HON’BLE MR. JUSTICE T.P.S. MANN, PRESIDENT
MS. MANJULA, MEMBER
Present:
None for the appellant.
Shri Alankrit Bhardwaj, counsel for the respondents.
PER: T.P.S. MANN, J.
ORDER
1. The present appeal has been preferred by complainant Smt. Laj
Wanti and submitted through post for challenging the order dated
10.11.2017 passed by the District Consumer Disputes Redressal
Forum, Sirsa whereby the complaint was partly allowed and
directions were issued to the post office authorities to recalculate the
amount of interest under the rules and pay the same, if payable,
APPEAL NO.1517 OF 2017
15.07.2022
LAJ WANTI VS. THE SUB POSTMASTER & ORS.
DISMISSED
Page 2 of 12
after deducting the amount of interest already paid by the post
office.
2. While filing the complaint, the complainant had pleaded that she had
opened RD accounts No.52000/317 to 827 with the Sub
Postmaster, Begu Road, Sirsa-opposite party No.1 on 21.02.2011
with an initial deposit of Rs.5,100/- for the month of February, 2011.
She continued to deposit Rs.5,100/- every month upto January,
2016 in her account and as such the principal amount under the
account stood at Rs.3,06,000/- as on 31.01.2016. The account of
the complainant stood matured for payment of Rs.3,06,000/- as
principal and Rs.65,739/- as interest, the total being Rs.3,71,739/-
on 21.02.2016, for which, she visited opposite party No.1 on 23rd
and 24th February, 2016 to collect the same but found that the Sub
Post Office stood closed. She could lodge her claim for release of
maturity amount from opposite party No.1 only on 25.02.2016 and
opposite party No.1 promised to deliver the maturity cheque on
27.02.2016. The complainant visited opposite party No.1 to collect
the maturity cheque on 27.02.2016 but opposite party No.1 did not
deliver the same and returned the claim with the information that the
entire concerned record had been sent to the higher authorities for
computerization of all accounts being maintained at his office and he
would be able to deliver the maturity cheque after 15 days. Opposite
party No.1 further told the complainant that the post office will not
pay any interest amount after the date of maturity i.e. 21.02.2016.
APPEAL NO.1517 OF 2017
15.07.2022
LAJ WANTI VS. THE SUB POSTMASTER & ORS.
DISMISSED
Page 3 of 12
3. It was also pleaded by the complainant that she submitted legal
notice dated 01.03.2016 informing opposite party No.1 that she had
learnt that if opposite party No.1 paid her or she claimed the
maturity amount after one month of maturity i.e. 21.03.2016 or
thereafter, the opposite party No.1 could pay her interest at the rate
of RD interest i.e. @ 8.40% till the date of actual payment. She
expressed her willingness to accept the payment on or after
21.03.2016 if opposite party No.1 was ready to pay interest @
8.40% per annum till the date of actual payment. In response to
legal notice dated 01.03.2016, the Superintendent, Post Offices,
Hisar-opposite party No.2 vide letter dated 10.03.2016 accepted all
her contentions of legal notice dated 01.03.2016 except that
opposite party No.1 had advised her to visit and collect cheque after
4-5 days. The complainant did not receive any call from opposite
party No.1. Opposite party No.
