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2nd Additional Bench

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, PUNJAB

DAKSHIN MARG, SECTOR 37-A, CHANDIGARH

First Appeal No. 1540 of 2014

Date of institution: 26.11.2014

Date of Decision: 11.4.2016

1. M/s Indian Oil Corporation Limited through its Division Office,

Phoosa Mandi, Mansa Road, Bhatinda

2. M/s Indian Oil Corporation Limited, Punjab State Office, Indian Oil

Bhawan, Sector 19, Chandigarh

Through its constituted attorney and Law Office Sh. Akashdeep.

Appellants/Ops

Versus

M/s Punjab Motors Store, situated at GT Road, Opposite Head Office,

Ferozepur Cantt. Through its Sole Prop. Deepak Sharma s/o Lal Chand

Sharma, Gali No. 4, Kanshi Nagari, Ferozepur City.

Respondent/Complainant

First

Appeal

against

the

order

dated

31.10.2014 passed by the District Consumer

Disputes Redressal Forum, Ferozepur.

Quorum:-

Shri Gurcharan Singh Saran, Presiding Judicial Member

Shri Jasbir Singh Gill, Member

Mrs. Surinder Pal Kaur, Member

Present:-

For the appellants

:

Sh. Ashish Kapoor, Advocate

For the respondent

:

Sh. S.K. Arora, Advocate

Gurcharan Singh Saran, Presiding Judicial Member

ORDER

First Appeal No. 1540 of 2014 2

The appellants/Ops(hereinafter referred as Ops) have

filed the present appeal against the order dated 31.10.2014 passed

by

the

District

Consumer

Disputes

Redressal

Forum,

Ferozepur(hereinafter referred as the District Forum) in consumer

complaint No. 145 dated 4.4.2014 vide which the complaint filed by

respondent/complainant(hereinafter referred as complainant) was

accepted and Ops were directed to restore the sale from nozzle No. 1

of MS Midco make dual disbursing unit bearing Serial No. 8F751 A/B.

Ops were further directed to pay a sum of Rs. 10,000/- as

compensation for harassment and Rs. 5,000/- as litigation expenses.

2.

Complaint was filed by complainant M/s Punjab Motor

Store through its sole proprietor Mr. Deepak Sharma against Ops on

the averments that he is sole proprietor of firm M/s Punjab Motor

Store situated at G.T. Road, Opposite Head Post Office, Ferozepur

Cantt. And he is self employed in the abovesaid petrol pump and has

been running abovesaid petrol pump to earn his livelihood as well as

livelihood of family members, which consist of his wife aging 37

years, daughter 15 years and son 9 years. Earlier Smt. Inder Mohni

and Suraj Prakash Khanna were the partners of the abovesaid firm.

On 24.8.2011, as per the new policy of Ops Smt. Inder Mohni Khanna

withdrew her partnership. Complaint alongwith Suraj Prakash Khanna

became the partners and agreement with regard to partnership firm

was executed between them. On 20.9.2011, Mr. Suraj Prakash

Khanna died leaving behind Sushil Khanna widow, Sudha Soi, Sujata

Verma and Sunita Maan as his daughters and entire assets of the

firm were taken over by the complainant as legal heirs of Suraj

First Appeal No. 1540 of 2014 3

Prakash Khanna had executed the relinquishment deed in favour of

the complainant. Complainant informed about the sad demise of

Suraj Prakash Khanna to Ops and that he is sole proprietor of the

firm. The request of the complainant was accepted by Op vide letter

dated 1.10.2011 and complainant was directed to complete the

proposal of reconstitution of the firm. The complainant filed

application for reconstitution of the abovesaid firm in his name and

Ops vide their letter dated 1.11.2012 instructed the complainant to

submit the required documents i.e. bank certificate, death certificate

of Sh. Suraj Prakash Khanna, affidavit of the legal heirs and

extension for operating the Petrol Pump as proprietorship firm without

prior approval of the Corporation. Complainant deposited abovesaid

documents as per instructions issued by Ops and requested Ops for

reconstitution of

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