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M. P. STATE CONSUMER DISPUTES REDRESSAL COMMISSION

PLOT NO. 76, ARERA HILLS, BHOPAL (M.P.)

FA No.1594 / 2016.

The Oriental Insurance Co. Ltd.,

Branch Office No.5,

Through Branch Office

Sultania Road, Bhopal (M.P.).

…. APPELLANT.

Versus

Kailash Chandra Sethi

s/o Late Shri Ratanlal Sethi,

R/o Shastri Colony, Narsullaganj,

Sehore (M.P.).

…. RESPONDENT.

As per Shri Justice Shantanu Kemkar, (oral) :

Date of

ORDER

Order

27.05.2022

Shri Anurag Khaskalam, learned counsel for the appellant.

Shri Ajay Nagar, learned counsel for the respondent.

Heard.

This is an appeal under Section 15 of the Consumer Protection Act,

1986 challenging the order dated 31.8.2016 passed by the District

Consumer Disputes Redressal Commission, Bhopal (for short the “District

Commission”) in CC No.874/2009 whereby the District Commission has

allowed the complaint filed by the respondent – complainant and directed

the appellant to pay Rs.1,04,195/- with interest @ 9% from 16.10.2008 till

payment. In

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addition Rs.25000/- has been ordered to be paid towards mental agony and

Rs.5000/- towards costs.

2. Brief facts necessary for disposal of this appeal are that on 28.5.2008

the respondent’s vehicle Tata Sumo Spacio bearing registration No. MP 04

T 7108, which was insured by him with the appellant – Insurance Company

met with an accident resulting into extensive damage to the said vehicle.

The respondent – complainant lodged a claim seeking compensation of

Rs.1,30,660/- before the appellant – Insurance Company. The appellant –

Insurance Company after investigation noticing the fact that at the time of

accident the vehicle was carrying 11+1 passengers as against the sitting

capacity of 9 + 1, repudiated the claim on the ground of breach of policy

condition to the effect that the vehicle was carrying more passengers than

the permissible limits of its reigstration.

3. Dissatisfied with the said repudiation letter the respondent –

complainant had filed the complaint case as aforesaid. The District

Commission after considering the evidence led by the parties and after

taking note of the fact that no evidence was led by the appellant – Insurance

Company to prove that the accident occurred due to overloading in the said

vehicle, allowed the complaint and directed the appellant – Insurance

Company to pay compensation as was assessed by the surveyor with

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interest @9% p.a. and also awarded Rs.25000/- towards mental agony and

Rs.5000/- towards costs. Feeling aggrieved the appellant has filed this

appeal.

4. Shri Anurag Khaskalam, learned counsel for the appellant argues

that it may not be a case of repudiation of the claim in toto, but since the

vehicle was being plied carrying the passengers more than the seating

capacity there is a breach of policy condition and as such the principle

approved by the Supreme Court in the case of Amalendu Sahoo versus

Oriental Insurance Company Ltd., 2010 CTJ 485 (Supreme Court) (CP)

ought to have been applied and the amount of compensation ought to have

been restricted to 75% of the amount assessed by the surveyor.

5. On the other hand Shri Ajay Nagar, learned counsel for the

respondent / complainant has supported the impugned order.

6. Having heard learned counsel for the parties and after perusing the

impugned order and the record, we find that as against the permissible

seating capacity of the vehicle of 9+1, the insured allowed 11 +1

passengers in it. However, there is no evidence to the effect that the cause

of accident was carrying of more passengers than the seating capacity of

the said

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vehicle. Taking into consideration that there is no evidence on record that

the accident occurred due to overloading by carrying more passengers than

its seating capacity, in our considered view the District Commission has

committed no error in holding the repudiation of the claim on that ground to

be unjustified.

7. True it is that me

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