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BEFORE THE RAJASTHAN STATE CONSUMER

DISPUTES REDRESSAL COMMISSION, JAIPUR

FIRST APPEAL NO: 348/2021

Rajasthan

Upbhokta

Sanrakshan

Samiti,

Rajasthan

Registered Office- 76, Sultan Nagar Gurjar ki Thadi, Jaipur-

302019, Through- Secretary, Dr. Pradeep Goyal, Rajasthan

Upbhokta Sanrakshan Samiti. Email- russngo@yahoo.com.

….Appellant/Complainant

Vs.

Jaipur Development Authority Jaipur, JLN Marg, Jaipur-

302017 Through Secretary. Email- jda@rajasthan.gov.in

….Respondent/Opposite Party

Date of Order:

14.11.2022

Before:

Hon’ble Mr. Justice Devendra Kachhawaha-President

Hon’ble Mr. Atul Kumar Chatterjee –Member Judicial

Hon’ble Mr. Shailendra Bhatt- Member

Present:

Mr. Naresh Goyal learned counsel for the appellant

Mr. R.P. Gupta learned counsel for the respondent

BY THE STATE COMMISSION (PER HON’BLE MR.

ATUL KUMAR CHATTERJEE, MEMBER JUDICIAL):

This appeal has been filed against order dated 25.6.2021

of learned DCC Jaipur I in its complaint no. 44/2021 whereby

the complaint filed by appellant committee has been dismissed

at the admission stage on the ground that the complaint is in the

form of a Public Interest Litigation (PIL) for which there is no

provision in Consumer Protection Act, 2019.

Briefly stated the relevant facts of the case are that

appellant committee filed a consumer complaint before the

learned DCC Jaipur I on 13.01.2021 pleading itself to be a

registered consumer association constituted with the object to

bring awareness amongst consumers, to give knowledge of

their rights under various consumer laws and give legal advice

to the consumers for last 30 years. According to the

complainant on 10.9.2020 the executive of the complainant

committee made an inspection of “Ganda Nala Pulia Zone-5,

Gurjar ki Thadi, Gopalpura Bypass Road, Jaipur”. The duty

of constructing the above Bridge (Pulia) and maintaining it

was

of

the

respondent/Opposite

Party.

During

the inspection it was found that during the course of its

construction a pathway (ixM.Mh) 4 feet wide and 100 feet long

was made for being used by the pedestrians. This pathway

(ixM.Mh) was blocked by putting so many pipelines, cables etc.

and the pathway (ixM.Mh) was obstructed by the garbage due to

which the pedestrians could not use the pathway (ixM.Mh). In

the complaint this conduct of respondent/O.P. JDA has been

alleged to be causing deficiency in service and gaining profit

improperly. As per the complaint the respondent JDA is the

service provider and public, in general, is complainant. It has

also been alleged that the complainant committee tried to obtain

various informations regarding the bridge (Pulia) under Right

to Information Act (RTI) but could not get it. It has further been

alleged that the respondent/O.P. JDA is charging money from

the public under various heads which is to be used for

developing

Jaipur.

As

such

the

relation

between

respondent/O.P. and complainant is of service provider and

complainant and the committee has the right to bring the

complaint in the capacity of consumer. In the complaint relief

has been sought to give order to remove the obstructions caused

by the garbage/cables etc. and get the way cleared. Besides this

a compensation of Rs. 4.5 lakhs and litigation cost of Rs.

15,000/- total Rs. 4,65,000/- has also been demanded.

As stated above the learned DCC vide order dated

25.06.2021, after hearing the learned counsel for the

appellant/complainant on admission, has dismissed the

complaint at the admission stage on the ground that there is no

provision available in Consumer Protection Act, 2019 for

allowing Public Interest Litigation (PIL).

This appeal was listed for admission on 13.8.21

whereupon it was ordered that the original record of the learned

DCC be called for. Thereafter on 8.9.21 this Commission, after

hearing the learned counsel for the appellant on admission,

ordered to issue notice for admission to

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