1.

The facts of case as per the District Commission record are as under:

“The case of the complainant, in nutshell, is that she was a

student of OP No.1 at South Extension, New Delhi and her ID

No. was S090020101308 and she took admission for three

years GNIIT program in the year 2008. She got admission on

28.06.08 and paid Rs. 106064/- vide various receipts till

19.07.10. The OP had informed her father that she was doing

very well in the study and getting more than 75% marks.

When she asked for the mark sheet it was told by the OP No.1

that the composite mark sheet will be given only after

completion of the course. She completed two years course on

20.07.2011 and she was attending the classes continuously.

She lost interest in the said program as the OP's study method

was outdated and they were not taking any interest. She got

admission in MBA from Bharti Vidyapeeth at Pune and,

hence, she informed the OP in writing on 20.07.11 that she is

not in a position to continue with a 3rd year GNIIT program

and requited the OP to issue a certificate for two years as

agreed by the OP at the time of giving admission. Inspite of

receiving letter dated 20.07.11 OP has not issued any

certificat