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STATE CONSUMER DISPUTES REDRESSAL COMMISSION,

MAHARASHTRA, MUMBAI

Consumer Complaint No.CC/09/171

1. Mr.Arif Yusuf Bookwala

2.Mrs.Kaniz Bookwala

3.Ms.Mahek Bookwala

All R/o.111, PIL Court

1^st floor, Maharshi Karve Road

Mumbai 400 020

…..Complainants

Versus

1. The Hongkong and Shanghai Banking

Corporation Ltd.

Credit Card Division

96, Radhakrishnan Salai

Mylapore, Chennai 600 004

2.The Manager

The Hongkong and Shanghai Banking

Corporation Ltd.

52/60, M.G.Road Branch

Fort, Mumbai

3.Master Card Inc.

2000, Purchase Street, Purchase

New York 10577-2509

United States of America

.........Opponents

BEFORE: Justice Mr.A.P.Bhangale, President

Mr.Narendra Kawde, Member

PRESENT: Advocate Mr.Gautam Mehta i/b.Mr.Filji Frederick

for complainants

Advocate Mr.Ashutosh Marathe for opponent nos.1&2

Advocate Smt.Francisca Philip for opponent no.3.

Per Hon’ble Justice Mr.A.P.Bhangale, President

1. Heard submissions at the Bar. Perused affidavits on record. This

complaint is filed on 30.09.2009 with prayer that the Opposite Party nos.

1 to 3 ( OP) be held liable for deficiencies in services and unfair trade

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practices and be directed to pay compensation in the sum of Rs 22,50,000/-

(Rupees

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