This is a Consumer Complaint under Section 17 of Consumer Protection Act, 1986. The Complaint Case in nutshell is that he is senior citizen and permanent resident of Malda, who opened a savings bank account at HDFC Bank, Malda Branch Bearing No. 14691530000665 having customer ID No. 37698070 in the year 2011 and he has operated the said account till the date of block of the account by the Bank Authority in December 10, 2018 total Rupees 69,2,379/- was lying in the said account idle and the Bank Authority has blocked the said account as hefty amount was lying there without citing any reasons or any order from any authority regarding blocking of the said account. The Complainant as per guidelines of Bank submitted the KYC documents to unblock the said account but Bank Authority still block the said amount causing serious harassment and financial crisis to the Complainant. As he could not operated the said account and for that reason his mother having age of 96 years has expired due to lack of fund on the part of Complainant for rendering proper treatment for his mother. Further, case is that he issued a cheque on 06.03.2019 to one M.K. Saha which was submitted for clearance and that cheque was dishonored imposing criminal liability upon the Complainant. So, he claims compensation Rupees 15 Lakh, cost of litigation of Rupees 5 Lakh and also an order for unblocking the account. The HDFC Bank has contested the case by filing Written Version and contended inter-alia that the Complainant opened the said account by submitting the PAN Bearing No. BTGBC 3087G as Sitaram Choudhury and supporting documents regarding his identification as Sitaram Choudhury was produced at the time of opening the account on 18.03.2011. Subsequently, it was detected that in the year 2012 the said Complainant by changing his name as Sitanath Choudhury opened another account Bearing No. 14691930001797 by producing a separate PAN Card in the name of Sitanath Choudhury. In the first account he disclosed his mother’s name as Girja Choudhury while in the second account 2012 he mentioned his mother’s name as Girja Devi and separate identity documents was also produced which was subsequently proved as fake ones. Later, the Complainant has opted PAN and Aadhar in respect of his account Bearing No. 1469153000665(first account). Keeping the PAN Card No. BTGBC 3084G and also by written request caused deletion of PAN No. ASIPC 3731E in respect of his second account. Under the scenario in view of the disparity and anomaly both the first account was blocked and the second account stands irregular and submission of two set of documents by one and the same individual Prima-facie makes the documents doubtful and suspicious which cannot be relatable on coming to know the truth