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1 [CC/2019/676]
STATE CONSUMER DISPUTES REDRESSAL COMMISSION
MAHARASHTRA, CIRCUIT BENCH AT PUNE
CONSUMER COMPLAINT NO. CC/2019/676
Jeet Exports
Through its sole Proprietor
Mrs. Payal Ravindra Tanawade
R/at – Survey No. 36, Mozes Wadi,
Wadgaon Sheri, Pune – 411 014 ....Complainant
V/S
1. Vijaya Bank, Branch Kalyaninagar,
Now known as Bank of Baroda,
Through its Branch Manager
Reg. Add. 3, Sovereign Central Avenue,
Kalyaninagar, Pune – 411 006
2. Bajaj Allianz General Insurance Company Ltd.
Office at : 1st Floor, Tower, 1,
Comers Zone, Samrat Ashok Path,
Jail Road, Yerwada,
Pune – 411 006 ...Opponents
BEFORE: Hon’ble Dr. S. K. Kakade, Presiding Member
For Complainant : Advocate Shri. Dayanand C. Awari
For Opponent No. 1 : Advocate Shri. R. R. Gawali
For Opponent No. 2 : Advocate Shri. Rhishikesh R. Ganu
ORDER
(24/09/2021)
Per Dr. S. K. Kakade, Presiding Member
1] The present consumer complaint is filed by Jeet Exports, through its sole
proprietor Mrs. Payal Ravindra Tanwade against Vijaya Bank, now known as
Bank of Baroda through its Branch Manager and Bajaj Allianz General
Insurance Company Ltd. The brief facts of the complaint are as follows;
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2] The complainant, Proprietary firm is holding two loan accounts bearing
no. 506506041000012 and 506009041000021 with the opponent no. 1, Vijaya
Bank, now known as Bank of Baroda, by which the complainant had availed
secure loan of Rs. 25,00,000/- and Over Draft Cash Credit Loan of
Rs.25,00,000/- and till date regularly paying installments to the opponent
no.1. According to the complainant, while availing aforesaid loan, opponents
have purchased insurance policy No. 1630001117P118809750 from United
India Insurance Company Ltd. for the period of 22/03/2018 to 21/03/2019.
Thereafter the said policy was renewed by the opponent no. 1 in the first week
of April 2019 from the opponent no.2 i.e. Bajaj Allianz General Insurance
Company Ltd. and the said policy is continued till today. The premium
amount of the said policy is Rs. 5,378/- which is debited from complainant’s
loan account on 05/03/2019. The product name of the said policy is
“Standard Fire Policy and Special Perils Policy”. The opponent no. 1 never
asked the complainant about the requirements, terms and conditions of the
said policy, hence she was not aware about the terms and conditions of the
said renewed policy, so she could not raised disagreement or objections with
the terms and conditions of the said policy. According to complainant,
Engineering Workshop, Structural Steel Fabricators, Sheet Metal Fabricators,
Hot/Cold Rolling, Pipe Extruding, Stamping, Pressing, Forging Mills, Metals
Smelting, Foundries, Galvanizing Works, Metal Extraction and over possessing
(other than Aluminum and Copper), these articles/materials were insured in
the renewed policy and also extra cover on Earthquake with plinth and
foundation. The aforesaid articles/materials were insured for the amount of
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Rs. 32,54,863/-. According to the complainant, on 15/04/2019, there were
heavy rain as well as hailstone and storm and hence the roof of the insured
property were broken. The complainant informed this fact to the opponent
no.1 on 15/04/2019 by e-mail. On the same day opponent no. 1 sent e-mail
and informed policy number as well as the products, which are insured by the
said insurance policy but copy of insu
