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Page 1 of 24

IN THE STATE COMMISSION: DELHI

(Constituted under Section 9 of the Consumer Protection Act, 1986)

Date of Decision: 16.11.2018

Complaint Case No.72/2006

In the matter of:

1.

Meena Ram

w/o. Late Shri Jiwan Ram

N. B. Modern Agencies, Hill Cart Road,

Siliguri-734401, West Bengal

:

2.

Sushila Ram, Advocate

d/o. Late Shri Jiwan Ram,

133, Lawyers Chambers,

Supreme Court of India,

T ilak Marg, New Delhi-110001.

3.

Anand Prakash

s/o. Late Shri Jiwan Ram,

N. B. Modern Agencies, Hill Cart Road,

Siliguri-734401, West Bengal

Complainants

Versus

1. Dr. Rajiv Parakh

Head of Department of

Vascular and Endovascular Surgery,

Sir Ganga Ram Hospital,

Rajinder Nagar, New Delhi-110060

:

2. Sir Ganga Ram Hospital

Rajinder Nagar,

New Delhi-110060

:

3. Dr. Sandeep Aggarwal

Department of Vascular and

Endovascular Surgery,

Sir Ganga Ram Hospital,

Rajinder Nagar, New Delhi-110060

Page 2 of 24

4. Dr. Tarun Grover

Department of Vascular and

Endovascular Surgery,

Sir Ganga Ram Hospital,

Rajinder Nagar, New Delhi-110060

5. Dr. J. P. S. Sawhney

Department of Cardiology,

Sir Ganga Ram Hospital,

Rajinder Nagar, New Delhi-110060

6. Dr. A. Mehta

Department of Cardiology,

Sir Ganga Ram Hospital,

Rajinder Nagar, New Delhi-110060

7. Dr. R. R. Mantri

Sir Ganga Ram Hospital,

Rajinder Nagar, New Delhi-110060

8. Dr. B. Kandpal

Sir Ganga Ram Hospital,

Rajinder Nagar, New Delhi-110060

Opposite Party(s)

CORAM

:

N P KAUSHIK, Member (Judicial)

1. Whether reporters of local newspaper be allowed to see the judgment?

Yes

2. To be referred to the reporter or not?

Yes

Cases relied upon

1.

Sulochana Lad vs. Dr. Mohan Gerra & Anr.,

IV (2016) CPJ 505 (NC),

2.

Samira Kholi vs. Dr. Prabha Manchanda and others,

I (2008) CPJ 56 (SC)

N P KAUSHIK – MEMBER (JUDICIAL)

Page 3 of 24

JUDGEMENT

1. Complainant no. 1 is the widow of the deceased Shri Jiwan

Ram. Complainants nos. 2 and 3 are her daughter and son

respectively. Present complaint of medical negligence is

directed against Dr. Rajiv Parakh the then Head of the

Department of Vascular and Endovascular Surgery, Sir Ganga

Ram Hospital, New Delhi (in short OP no.1) and Sir Ganga

Ram Hospital, New Delhi (in short OP NO. 2). Dr. Sandeep

Agarwal, Dr. Tarun Grover, Dr. J P S Sawhney, Dr. A. Mehta,

Dr. R. R. Mantri & Dr. B. Kandpal were the doctors working in

OP2 hospital at the relevant time who attended upon the

patient Sh. Jiwan Ram at various points of time. All these

doctors are impleaded as OP no. 3 to 8.

2. Facts in brief of the complaint are that the patient Sh. Jiwan

Ram was 83 years old at the relevant time i.e. in the year 2005

when he underwent the treatment in question in OP2 hospital

bypass surgery of heart at the Madras Medical Mission,

Chennai was conducted in August 1995. He consulted OP1

doctor, who advised him to undergo carotid endarterectomy of

the right carotid arter. A carotid endarterectomy is an excision

Page 4 of 24

of the thickened atheromatous areas of the innermost cost of

the carotid artery, the principal artery of the neck. Atheroma is

a mass or plaque of degenerated thickened matter which

narrows or even blocks the artery thereby constricting blood

supply to the brain. Sh. Jiwan Ram had undergone the said

surgery at OP2 hospital in August, 1995.

3. On 13.12.2000. Sh. Jiwan Ram had a second bypass surgery

of the heart at Apollo Hospital, New Delhi. On 27.09.21002

the patient underwent a check up at Apollo Hospital, New

Delhi. After detailed check up patient’s Left Ventricular

Ejection Farction (LVEF) was 15%. LVEF is the fraction of

blood pumped out of the Left Ventricle with each heart beat.

.

4. On 18.07.2005 patient underwent a check-up at Apollo Clinic,

Siliguri. Patient had a creatinine level of 1.5 mg/dl against the

normal range of 0.6 to 1.3 mg/dl.

5. On 27.08.2005 the patient met OP1 doctor at OP2 hospital for

his medical check

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