PRINCIPAL BENCH

STATE CONSUMER DISPUTES REDRESSAL COMMISSION,

PUNJAB, CHANDIGARH.

Consumer Complaint No. 887 of 2019

Date of Institution : 10.12.2019

Date of Reserve : 12.10.2022

Date of Decision : 10.11.2022

K.K. Traders, through its proprietor Kewal Kishan Murgai,

Address: Street Shree Goverdhan Nath Ji, Majith Mandi, Amritsar.

E-mail id: rajumugrai@yahoo.co.in.

.….Complainant

Versus

1. ICICI Bank Limited, ICICI Bank Towers, Bandra Kurla

Complex, Mumbai, through its Managing Director/Chairman.

E-mail id: headservicequality@icicibank.com.

2.

The Federal Bank Limited, SCO 867, First Floor, NAC Mani

Majra, Chandigarh through its Managing Director/Chairman.

E-mail id: cghy@federalbank.co.in.

3.

Herbal Merchandise, through its Proprietor/Director, KCR

Apartment,

Shribag

No.6,

District

Raigad,

Alibag,

Maharashtra- 402201.

E-mail id: herbalmerchandise@gmail.com.

……Opposite parties

Consumer Complaint under Section 12

read with Section 15 of the Consumer

Protection Act, 1986.

Quorum:-

Hon’ble Mrs. Justice Daya Chowdhary, President

Mrs. Urvashi Agnihotri, Member

1) Whether Reporters of