IN THE CIRCUIT BENCH OF THE TAMILNADU STATE CONSUMER DISPUTES
REDRESSAL COMMISSION, MADURAI.
Present: THIRU.N. RAJASEKAR, PRESIDING JUDICIAL MEMBER
F.A.No.15/2015
(Against the order made in C.C.No.100/2012 dated 12.03.2014 on the file of the
District Forum, Tiruchirappalli.)
MONDAY, THE 28th DAY OF FEBRUARY 2022
The Branch Manager,
Indian Bank,
Ordinance Factory Branch,
Tiruchirappalli – 620 025. Appellant/Opposite Party
-Vs-
1. Tmt.Selvi,
W/o Late.Balakrishnan. 1st Respondent/1st Complainant
2. Arun,
S/o Late.Balakrishnan. 2nd Respondent/2nd Complainant
3. Anand,
S/o Late.Balakrishnan. 3rd Respondent/3rd Complainant
4. Minor.Aravind,
S/o Late.Balakrishnan. 4th Respondent/4th Complainant
5. Minor.Sakthibala,
S/o Late.Balakrishnan. 5th Respondent/5th Complainant
6. Minor.Soundharya,
D/o Late.Balakrishnan. 6th Respondent/6th Complainant
(Minor respondents 4, 5 & 6 are rep.by their
mother and natural guardian the 1st respondent
herein all are residing at
Door No.1/10, Gudi Street,
Kumbakkudi,
Tiruchirappalli – 25.
Counsel for Appellant/Opposite Party : M/s.T.Govindasamy, Advocate.
Counsel for Respondents-1 to 6/Complainants-1 to 6 : Mr.Saravanan, Advocate.
This appeal coming before me for final hearing on 21.10.2021 and on perusing
the material records, this Commission made the following:-
ORDER
THIRU.N. RAJASEKAR, PRESIDINGJUDICIAL MEMBER.
1. This appeal has been filed by the appellant/opposite party under section 15 read
with section 17(1) (a) (ii) of the Consumer Protection Act, 1986 against the order of the
learned District Forum, Tiruchirappalli made in C.C.No.100/2012, dated 12.03.2014,
allowing the complaint.
2. For the sake of convenience and brevity, the parties are referred to here as
they stood arrayed in the learned District Consumer Disputes Redresssal Forum,
Tiruchirappalli
3. The opposite party suffering by an order, directing the opposite party to hand over
the Tractor having Engine No.3100F 72-G 122281 and Chassis No.FZE.S.7.12151913 to
the complainants within a month from the date of receipt of this order and directing the
opposite party to pay a sum of Rs.40,000/- to the complainants towards compensation
for mental agony and sufferings underwent by the complainants due to deficiency in
service committed by the opposite party and directing the opposite party to hand over
the registration certificate and insurance policy of the tractor to the complainants and to
pay a sum of Rs.2000/- cost to the complainants in the hands of the learned District
Consumer Disputes Redressal Forum, Tiruchirappali (hereinafter in short “District
Forum”) have preferred this appeal before this Commission.
4. The case of the complaint is as follows:- Thecomplainants are the legal heirs
of the deceased borrower by name Balakrishnan. The 1st complainant submits that her
husband was died on 08.06.2010. After the death of the said Balakrishnan, themselves
and the other complainants referred to above alone had succeeded to his Estate. The
1st complainant’s husband late Balakrishnan had availed of a loan from the opposite
party Branch in the year 2009 and with the same had bought a 'Sonalika Tractor DL.
74011 TN 45 AY-2211 Tractor for his agricultural operations. After purchase by the
Tractor by the said late Balakrishnan that opposite Party retained custody of the original
documents pertaining to the Tractor namely Registration Certificate, Insurance Policy
etc., The usual practice