2023 Supreme(Online)(NCDRC) 706
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
NEW DELHI
CONSUMER CASE NO. 129 OF 2010
1. BARNALI CHOWDHURY & ANR.
W/o. Late Sh. Kuntal Chowdhury,
R/o. A-8, Nabadarsha Coop Group Housing Society Ltd.,
Birati, P.S. Dum Dum Airport,
Kolkata - 700 134
2. Master Samanway Chowdhury
S/o. Late Sh. Kuntal Chowdhury., Through Guardian & Next Friend, Smt. Barnali Chowdhury
R/o. A-8, Nabadarsha Coop Group Housing Society
Ltd, Birati, P.S. Dum Dum Airport, Kolkata- 700134
...........Complainant(s)
Versus
1. WOODLANDS MEDICAL CENTRE LTD. & ANR.
8/5 Alipore Road
Kolkata - 700 027
West Bengal
2. DR. RAJESH JINDAL
Medical Oncologist, R/o 49/101, P.G.M. Shah Road
Kolkata - 700 033
3. Dr. Sanjay Patawari
7D, Chowringhee Terrace
Kolkata- 700 020.
4. West Bengal Medical Council
8, Lyons Range, 3rd Floor
Kolkata - 700 001.
5. Directorate Of Health Services,
Government of West Begal,
Swasthya Bhawan, GN-29, Sector V, Salt Lake,
Kolkata
...........Opp.Party(s)
BEFORE:
 
HON'BLE DR. S.M. KANTIKAR,PRESIDING MEMBER
For the Complainant :
Appeared at the time of arguments
Mr. Sanjiv Kakra, Sr. Advocate
with Mr. Bheem Sain Jain, Advocate
Mr. Shikhar Gupta, Advocate
Mr. Akash Madan, Advocate
For the Opp.Party :
Mr. Rajeev Virmani, Sr. Advocate
with Ms. Rashmi Virmani, Advocate
Mr. Krishan Tewary, Advocate
Mr. Mohit Dang, Advocate for OP-1
Ms. Suruchi Suri, Advocate
with Mr. Simranjot Singh, Advocate for OP-2
Mr. Pushpinder Singh, Advocate for OP-3
For the Petitioner: MR. SANJIV KAKRA, MS. VAISHALI KAKRA, MR. ISHAAN, MR. IRFAN AHMAD, MR. BHEEM SAIN JAIN, MR. ROHIT OBEROI, MR. VIPIN BHASKAR & MS. SHREYA MUKHERJEE
For the Respondent: M/S. VIRMANI & VIRMANI
ORDER
Res ipsa loquitur is not a cause of action but a rule of evidence. It eliminates the need for expert testimony on the standard of care and if the standard of care was breached, but it does not eliminate the complainant’s need to establish the causation.
1. The present Complaint has been filed under section 21 of the Consumer Protection Act, 1986 by Smt. Barnali Chowdhury (Complainant No. 1) and her son – Master Samanway Chowdhury (Complainant No. 2) against the Woodlands Medical Centre, Kolkata (for short ‘Woodland Hospital – OP-1), Dr. Rajesh Jindel, Oncologist In charge (OP-2) and Dr. Sanjay Patwari, Anesthetist (OP-3) for alleged medical negligence causing death of Kuntal Chowdhury due to administration of Vincristine intrathecally.
2. The Complaint:
2.1 In Feb-March 2008, Mr. Kuntal Chowdhury (since deceased, hereinafter referred to as the ‘patient’) was diagnosed as Stage IIB Non-Hodgkin’s Diffuse large B-cell lymphoma (NHL- DLBCL) at Tata Memorial Hospital (TMH), Mumbai. He was under treatment of Dr. Purvish M. Parikh Professor and Head of Department of Medical Oncology. The Chemotherapy by MCP 842 protocol was advised. At the end of March, the patient was airlifted to Kolkata and for chemotherapy (chemo) under consultation of Dr. Rajesh Jindel, the Medical Oncologist (OP-2). He advised the patient to get admitted in Woodlands Medical Centre, Kolkata (OP-1). The Chemo port insertion was done on 01.04.2008 and thereafter, till 11.06.2008 the patient completed three Chemo cycles uneventfully. All 3 cycles were tolerated, no adverse reaction and the patient was comfortable. He gained around 10 to 12kg of weight.
2.2 On 17.02.2008, for B2 cycle the patient consulted OP-2 in his private clinic and as he advised, the patient got admitted to OP-1 in morning on 18.06.2008. It was alleged that at about 10.30 am Dr. Sanjay Patwari (OP-3) administered Chemo. He Intrathecally (IT) injected Vincristine instead of it was to be given Intravenously (IV). Thus, due to wrong administration of Vincristine intrathecally, the patient’s condition alarmingly deteriorated. On 20.06.2008, realizing the precarious condition of the patient and in order to wash off their hands form willful negligence the patient was discharged by OP-1 and 2 and referred him to TMH, Mumbai for emergency management. The patient was airlifted to Mumbai and admitted in TMH. He was admitted under Dr. Reena Nair, Additional Professor, Department of Medical Oncology with symptoms of fever, weakness of lower limb and urinary retention. Neurology reference was also taken. Dr. Reena Nair counseled the family members of the patient about very slim chances of survival because of progressive deteriorating condition. Therefore on 24.06.2008 the patient was shifted at Belle Vue Clinic, Kolkata.In the meantime, on 07.07.2008 a complaint was filed before West Bengal Medical Council (WBMC) by the family of patient against the OPs for willful negligence. The patient unfortunately passed away on 09.07.2008.
2.3 Being aggrieved, by the untimely death of the patient at the age of 37 years, who was working as a Software Engineer and sole earning member of the family, the patient’s wife and minor son have filed the instant Consumer Complaint before this Commission and prayed Rs. 3.10 Crore as compensation.
3. Defense:
All the OPs have filed their respective Written Versions.
3.1 Reply of Woodland Medical Centre (OP-1)
The Director – Mr. Probir K. Bose filed reply on behalf of OP-1. He submitted that the Complaint is not maintainable against the OP-1. It involves complicated question of facts, which cannot be adjudicated in summary proceedings under the Consumer Protection Act, 1986 and the Civil Court is appropriate to decide such matter. The death of the patient was admittedly an act of negligence alleged to have been committed by the OP-2 and OP-3. Both the doctors were not associated directly with Woodland Hospit