ORDER

This consumer complaint has been filed under section 21 (a) (i) of the Consumer Protection Act, 1986 (in short, ‘the Act’) alleging deficiency in service by the opposite party in not facilitating immigration services to Australia for which the complainant paid a consideration.

2.     According to the complainant the brief facts of the case are that the complainant was a B Tech, MBA Degree holder and was also pursing law from Pune University. The complainant alleges that the opposite party was the owner of Taurus Infotech and was providing services of consultancy such as immigration by charging consultancy fees including taxes from candidates for services/ assistance for immigration including representation, interaction, communication, carrying out any transactions between the enrolled candidates and the concerned government/ immigration authorities. The opposite party by making claims of immigration services convinced the complainant to enrol for immigration for Australia. The opposite party also convinced the complainant about qualifying for the Australian immigration by doing the assessment. The complainant alleges that the opposite party had assured, promised and convinced t